Blood Donor Technician, Lead

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary
Provides leadership, training, validations, and daily supervision of the donor center staff to ensure the team functions as a cohesive unit. Mastered all competencies of a Blood Donor Technician. Appointed as charge on mobile blood drives in the absence of a charge nurse. Leads the team of donor technicians, manages donor flow, and is responsible for the end-of-day audits of products on mobile blood drives. The Blood Donor Technician Lead complies with AABB standards, FDA regulations, and other regulatory agency guidelines.

Does this position require Patient Care?
Yes

Essential Functions

Interviews donors to determine eligibility according to the donor selection criteria of the departmental Standard Operating Procedures, including medical history and physical examination, and provides the donor with the opportunity to ask questions and provides an explanation to assure the donor's understanding.

Follows established criteria for the temporary/permanent deferral of donors to prevent inadvertent collection from a donor who is ineligible, and documents Informed Consent of a blood or apheresis donor prior to collection; explains elements of the donation procedure, including information on risks of the procedure and tests performed.

Performs whole blood collection using established sterile technique in preparation of phlebotomy site, and platelet pheresis collection using the apheresis system. Maintains continuity of donor identification by carefully labeling all collection bags and pilot tubes and assuring the volume collected is appropriate.

Performs daily quality control, including daily scale calibration and other equipment used in the selection and collection process, and is responsible for the documentation and corrective action as needed.

May work on mobile blood drives at locations throughout Massachusetts, and assists in maintaining adequate inventory of necessary supplies for the Donor Center and Off-Site Mobile Blood Drives.

Transports blood products to the blood bank, while following all safety and infection control policies, maintains a clean work area, and performs other duties as required at the Donor Center and Off-Site Mobile Blood Drives.

Maintains professional image at all times and serves as a role model to colleagues.

Functions as a preceptor for training new blood donor technicians and/or precepting students, and develops education for staff and conducts in-services as needed.

Provides leadership and impacts the workplace in a positive manner. Works together as a team with charge nurse and fellow colleagues.

 

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Phlebotomy Technician [National Certification] preferred

Donor Phlebotomy Technician [DPT(ASCP)] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

Experience
Phlebotomy or Medical Assistant with phlebotomy course 0-1 year required or Blood Donor Technician 1-2 years required

Progressive leadership skills 1-2 years required

Knowledge, Skills and Abilities
- Flexible in scheduling to meet needs of department, including every other Saturday requirement (BWH only).
- Exceptional phlebotomy skills.
- Exceptional customer service skills.
- Attention to detail and thorough completion of assigned tasks.
- Team lead on blood mobile.
- Able to work in a fast-paced environment.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talki