Epic Certified Resolute HB with SBO
Ellit GroupsAbout the role
This is a remote position.
About Us
Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes.
Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions.
We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success.
Position Summary
Our healthcare client is seeking an experienced Epic Certified Resolute Hospital Billing (HB) Consultant with deep expertise in Single Billing Office (SBO) workflows and configuration. This consultant will support optimization, implementation, and operational initiatives focused on hospital billing, patient communications, financial assistance, estimates, denials management, and client billing processes.
The ideal candidate will possess extensive hands-on experience with Epic Resolute HB and a strong understanding of revenue cycle operations, billing communications, and patient financial engagement workflows. This role will partner with revenue cycle leadership, operational stakeholders, and Epic application teams to evaluate current-state processes, recommend best practices, and implement system solutions that improve efficiency, compliance, and patient experience.
Key Responsibilities
Resolute HB & SBO Workflow Expertise
- Serve as the subject matter expert for Epic Resolute Hospital Billing within a Single Billing Office (SBO) environment.
- Analyze, design, configure, and optimize billing workflows across the revenue cycle.
- Collaborate with operational leaders and technical teams to support system enhancements, workflow improvements, and organizational initiatives.
- Provide recommendations aligned with Epic best practices and industry standards.
Patient Communication & Letter Workflows
-
Configure and support all SBO letter workflows, including:
- Patient statements
- Detail bills
- Financial assistance communications
- Denial letters
- Follow-up notifications
- Estimates communica
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