Associate Executive Director, Licensed Childcare

Description

Position Summary

The Associate Executive Director supports leadership in ensuring the financial, operational, and programmatic success of the Disney Learning Center Childcare site. This role focuses on managing budgets, supervising department leads, fostering team development, and enhancing family satisfaction through high-quality programs and responsive engagement. The incumbent will collaborate with staff to maintain DCF compliance, accreditation, VPK requirements and outcomes, quality delivery of curriculum and age appropriate learning environments. As a key member of the leadership team, this position aligns daily operations with YMCA standards and strategic goals, supporting a positive impact on families and the broader community.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities 

• Financial Oversight: Support the Executive Director and/or DVP in managing the Learning Center’s budget, monitoring financial performance, analyzing variances, and implementing corrective actions to meet revenue and EBIDA targets. Review monthly financial reports and enrollment targets.
• Supervise Operational Leads: Oversee day-to-day operations and provide direct supervision to Program Supervisors to promote cohesive and integrated approaches to childcare services. Ensure alignment with YMCA policies and high-performance standards.
• Leadership Development & Staff Engagement: Recruiting, developing, and retaining department leads and staff. Adhering to established HR procedures and processes that ensure fairness, consistency, and alignment with YMCA values. Foster a positive team culture through regular check-ins, performance reviews, and career progression planning, promoting staff retention and succession within the Learning Center.
• Family Engagement & Satisfaction: Ensure a high level of family satisfaction by monitoring activity participation and addressing family feedback. Collaborate with department leads to develop quality programs that meet family needs and improve retention.
• Facility and Equipment Management: Coordinate with Operations and Facilities teams to ensure the cleanliness, functionality, and safety of all facilities and equipment. Support the implementation of maintenance schedules and family/staff interactions to maximize usage and satisfaction.
• Volunteer and Community Relations: Actively recruit and engage volunteers, helping to build a diverse and inclusive volunteer advisory board. Strengthen relationships with community leaders, schools, and organizations to support the Learning Center’s objectives and visibility.
• Annual Campaign Initiatives: Collaborate with Association resources to support and lead specific components of the Learning Center’s Annual Campaign, assisting in volunteer recruitment, donor engagement, and event planning.
• Compliance & Risk Management: Ensure operational compliance with YMCA safety standards, policies, and risk management procedures. Proactively identify risk exposures and ensure staff certifications and trainings are up to date.
• Operational Efficiency: Support the Operations Director in managing scheduling and staffing strategies to maximize family engagement and operational effectiveness. Utilize data reports to monitor usage trends, staff scheduling, and resource allocation.
• Brand Integrity & Family Experience: Uphold YMCA brand standards through quality assurance in program offerings, facilities, and marketing alignment. Monitor family satisfaction metrics and assist in implementing improvements as needed.
• Leadership Team Participation: Serve as a key family of the Learning Center leadership team, contributing to strategic discussions, participating in professional development, and supporting the goals of the YMCA of Central Florida.
• Documentation & Reporting: Ensure proper documentation of incidents, injuries, and daily operations, following established YMCA procedures. Provide periodic reports and updates to the Executive Director and/or DVP on assigned responsibilities.
• Support Community Campaigns & Events: Participate in planning an