Director Quality Improvement Behavioral Health

Primary City/State:

Scottsdale, Arizona

Department Name:

Quality Improvement-Corp

Work Shift:

Day

Job Category:

Risk, Quality and Safety

Banner Health believes leadership matters.  We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.

Join us as we improve the lives of the patients we care for through outstanding care. Bring your passion for quality patient care that supports Our Nonprofit Mission “Making healthcare easier, so life can be better.” This Mission statement drives the Quality Team to remain focused on the consumer.

We are looking for a Quality Improvement Director for our Behavioral Health Service line. We are looking for candidates who have five years acute care clinical experience and at least two years management experience. Candidates need to have CPPS or CPHQ certifications within 6 months of hire.

 

If you are passionate about quality improvement, patient safety and developing teams, please apply today!

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position leads the Quality Department. This role elevates high reliability in clinical performance through assessment of performance, ensures prioritization of improvement activities, overseeing performance improvement projects and ensuring successful clinical project implementation at operating entities. This position prioritizes clinical improvement activities, oversees the facilitation of performance improvement teams and successful implementation to achieve entity/system targets. The position works closely with both system and operating entities to improve quality and outcomes of clinical care. This role requires strong communication, collaboration, teamwork and change management skills in order to achieve desired results across the continuum of care. This position identifies and collaborates with senior leadership to prioritize appropriate resources related to opportunities in Peer Review investigations and other operational/clinical priorities to align performance improvement opportunities with system and local teams.

CORE FUNCTIONS
1. Quality Leadership and Integration - Lead the integration of quality into the fabric of the organization to achieve objectives such as Annual Initiatives, Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (JC) standards of care. Directs and supports the quality infrastructure, protects the use of privileged or confidential information, oversees facilitation of processes for engagement and interprofessional teamwork, identifies and promotes continuous learning. Collaborates with administrators, physicians, clinical leaders and team members to identify improvement opportunities utilizing qualitative and quantitative data analysis, knowledge of health care operations and systems thinking. Understands the importance of strategic planning accompanied by relevant tactics to achieve the goals, even when midcourse changes occur.  Establishes and oversees the development and implementation of annual quality plans in partnership with administrative, service line and process owners. Strategizes with entity leadership to plan and coordinate local Quality Councils/QAPIs.

2. Performance and Process Improvement –Serves as a subject matter expert in performance and process improvement, project management and change management methods to support operational and clinical quality initiatives. Manages, coaches, and oversees facilitation of improvement activities related to or resulting from patient safety, harm reduction, clinical performance opportunities, peer review and compliance with regulatory and accrediting agencies. Serves as a resource and/or facilitates improvement teams to plan, implement, and coordinate entity activities to maximize clinical and operational outcomes. Oversees and leads improveme