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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Legal Operations Business Consultant for Policy and Risk Management plays a significant role in optimizing business processes and implementing enhancements for compliance and risk management within the Legal Department. The role supports the Legal Department by managing all responsibilities related to the Legal Department’s policies. These include serving as a subject matter expert on various Legal Department policies and procedures, implementing a compliance program, training teammates and drafting changes as required under Truist’s policy program.

The role also develops strategies related to risk management for the Legal Department and risk mitigation initiatives and efforts. The position serves as the primary contact for the Change Execution Governance team and various risk programs including, but not limited to, Enterprise Policy Management. The role also leads issue remediations in partnership with the GALT Governance and Control Officers.”
The Legal Operations Business Consultant for Policy and Risk Management works closely with and reports to the Legal Operations Manager of Enterprise Functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.  

1.    Use critical thinking and creativity to support, develop, and improve the effectiveness and efficiency of new or existing initiatives, build processes, and provide project management support.
2.    As business partner, develop strategies to solve operational problems by evaluating key issues, identifying relevant data, creating roadmaps for execution, and applying project management support.
3.    Implement practical solutions to meet the Legal Department’s needs and drive operational objectives by translating business needs into requirements to support key workflows.
4.    Collaborate with colleagues to collect, document, and confirm requirements; prioritize technical initiatives based on departmental needs; and facilitate and participate in testing, launch efforts, and issue resolution.
5.    Develop and manage resources, governance controls and provide training and support to ensure the successful adoption of processes and any related technologies.
6.    Align the Legal Department’s and practice area’s operational functions with leadership’s mission, values, and objectives.
7.    Work cross-functionally with various teams to support operational objectives.
8.    Represent the Legal Department in interdepartmental committees covering operational matters, as assigned.
9.    Work closely with the Data Analytics Team, Technology Team and other Legal Operations teammates for knowledge sharing, mentoring, and training.
10.    Stay abreast of industry trends related to operational efficiency, risk management, and legal operations.
11.    Support, and may lead, ad-hoc projects related to legal operations.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Bachelor’s degree or higher in Business Administration, or a related field 
2.    Strong technical understanding of legal technology, process design and governance.
3.    Understanding of the structure an