Product Manager - Account Originations and Activation

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Account Originations and Activation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Manage key relationships – Work with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals
• Communicate effectively and frequently – Be vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features
• Be a center for knowledge – Take your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
• Be a Technical & Customer Problem Solver – Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Advanced knowledge of web page development, troubleshooting, and service interaction.
• People management experience and working within a matrix hierarchy.
• Experience or equivalent expertise in React or other similar language and UI software development, delivery, and architecture.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Work with your Tech partner to establish the architectural expectations
• Research what other companies and teams are doing within their sites and look to bring back. Be naturally inquisitive and a problem solver
• Experience Working across customers to discover, share, educate on new technical features necessary
• Ability to Manage key relationships – Work with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals
• Ability to create and set the vision
• Communicate effectively and frequently – Be vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, b