Director, Engineering - Operations Automation

Director of Engineering, Operations AI Automation

About the Role

We are seeking a visionary, results-driven Director of Engineering, Operations AI Automation to lead the design, delivery, and scaling of transformative AI-powered solutions within Wealth and Asset Management Technology.

In this strategic leadership role, you will drive high-impact automation initiatives that improve operational efficiency, accelerate time-to-market, enhance customer experiences, and deliver measurable business value. Working across technology, product, data science, and business teams, you will lead the end-to-end execution of AI solutions that are scalable, secure, compliant, and aligned with enterprise architecture standards.

This is an exciting opportunity to shape the future of AI-enabled operations within a leading global financial services organization.

What You'll Do

• Lead and develop a team of engineers responsible for building and delivering AI and intelligent automation solutions across multiple business areas.
• Partner with business leaders, product teams, data scientists, and technology stakeholders to identify and deliver strategic automation opportunities.
• Drive solution delivery from concept through production, ensuring scalability, performance, maintainability, and regulatory compliance.
• Develop and manage delivery roadmaps, sprint plans, staffing strategies, and operational support models (L1, L2, and L3).
• Ensure solutions meet financial services requirements for security, privacy, observability, governance, and auditability.
• Champion Agile delivery, DevOps practices, and a culture of continuous improvement.
• Provide executive-level visibility into delivery progress, risks, business outcomes, and investment value.
• Stay current on emerging AI, automation, and financial technology trends, bringing innovative ideas to the organization.

What You'll Bring

• 10+ years of technology leadership experience, including leading complex enterprise delivery initiatives.
• 3+ years of experience delivering AI, machine learning, or intelligent automation solutions.
• Strong understanding of financial services operations, regulatory requirements, risk management, and governance.
• Hands-on software engineering background with the ability to guide architecture and technical decision-making.
• Proven success delivering enterprise-scale AI and automation platforms leveraging technologies such as LLMs, Azure, Power Platform, Decisions.com, Kubernetes, NoSQL databases, Application Gateways, and related technologies.
• Experience with cloud architecture, enterprise integration, and modern software engineering practices.
• Exceptional leadership, communication, and stakeholder management skills, including experience influencing executive audiences.
• Success leading cross-functional, matrixed teams and managing strategic vendor relationships.
• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.

Why Join Us?

• Lead AI transformation initiatives that are reshaping operations across a global financial services organization.
• Drive strategic programs that create meaningful business impact through innovation and automation.
• Collaborate with talented technology, product, and business leaders in a highly collaborative environment.
• Build and scale modern AI capabilities that improve experiences for customers, advisors, and employees.
• Make a lasting impact while working on some of the organization's most exciting and innovative technology initiatives.