Performance Excellence & Learning and Development Specialist (Manufacturing)

Company Description

Vericast is a premier marketing solutions company that accelerates profitable revenue growth for the thousands of businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily.  We are recognized as leading providers of incentives, advertising, marketing services, transaction solutions, customer data and cross-channel campaign management, and intelligent media delivery that create millions of customer touch points annually for their clients.  For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.

Job Description

Vericast is seeking a Performance Excellence, Learning & Development Specialist to join our Salt Lake City team! In this role, the Performance Excellence, L & D Specialist will:

• Support the development and maintenance of a Performance Excellence culture particularly in the areas of continuous improvement and organizational and personal learning at our Salt Lake City manufacturing location. 
• Lead and support manufacturing initiatives that improve organizational performance and effectiveness.
• Demonstrate an understanding of the Performance Excellence business model and how it is applied in their location.
• Lead learning and development initiatives and supports plant leadership in implementing company and manufacturing training procedures and practices.
• Serve as the liaison between Corporate Performance Excellence and Learning and Development resources and the plant.
• Perform all general training duties, coordinates the plant certification and training programs, ensuring all training is documented and tracked.
• Provide reports to plant and corporate leadership as required.
• Collaborate with Performance Excellence/L&D resources across the organization to promote the transfer of knowledge; identify share and embed best practices; and help each other solve problems. 

KEY DUTIES/RESPONSIBILITIES

• Leadership 
  • Serves as a member of the local Leadership Team (LT) & facilitates LT meetings as required.
  • Champions Performance Excellence business model for the location.
  • Assists Plant Leader in planning and conducting local Goal Deployment meetings and process as noted immediately below.
  • Helps identify and prepare Goal Deployment action plans and Key Performance Indicators.
  • Leads review and update of Goal Deployment Action Plans and Key Performance Indicators at least quarterly.
  • Ensures company and local level Goal Deployment plans are communicated to all plant employees.
  • Assists with periodic Performance Excellence Assessments including preparing documentation conducting assessments evaluating results and developing action plans to address improvement opportunities.
  • Supports the organizational e-learning strategy to include HR compliance, management follow-up training, and leadership training support.
• Teams 
  • Supports team discipline and value-based behavior expectations for the Harland Clarke Manufacturing Work System.
  • Serves as mentor for project team leadership.
  • Coaches project team leadership to ensure team disciplines are used correctly.
  • Leads effort to embed Performance Excellence concepts and tools in production teams/natural work groups for problem resolution and/or continuous improvement.
• Process Improvement Activity
  • Oversees the administration of the process improvement program.
  • Coaches and encourages employee involvement in process improvement activity and assists in implementing improvement ideas.
• Local Communication
  • Establishes and implements effective communication tools and processes within the location.
  • Ensures location bulletin boards are current.
  • Ensures Focus Meetings are planned and conducted for all shifts.
  • Identifies Focus Meeting opportunities for improvement based on meeting surveys and other feedback and establishes and implements improvements as appropriate.
• Certification Program Coordination
  • Ensures all local certification materials are current and in use.
  • Ensures required certifications are in place and in use for each technical skill/position.
  • Ensures there are sufficient numbers of trainers and subject matter experts for each certification.
  • Identifies and addresses barriers which prevent timely certification. 
  • Ensures that recertification is accomplished when required.
  • Ensures employees delivering certification training/testing are properly informed and using correct documents.
  • Collab