ServiceNow Senior Platform Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

NOTE:

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. 

Team

The Capacity Engine team, part of the CIPS (Cloud Infrastructure Platform Services) organization, is in charge of designing and building top-tier automations to run the back end of ServiceNow’s platform-as-a-service infrastructure.

The ServiceNow platform engineer’s primary responsibility will be to develop scoped applications and supporting code that can integrate between ServiceNow and other enterprise business systems. This role will also be responsible for the enablement of new modules, support enhancements, and the development of integrations that will leverage new and existing platform APIs.  This role will involve automating systems level processes, so knowledge of Linux operating systems, storage, and networking will play a role in the specific applications being developed on this team.

What you get to do in this role:   

• Develop scoped applications that will utilize all of the ServiceNow’s platform functionality, using server-side JavaScript, ServiceNow Flows, and related technologies.
• Develop and support the integration of 3rd party systems with ServiceNow; MID server, web services (REST), and SSH actions.
• Create and maintain API and data integrations between ServiceNow and other services
• Be a contributor on how ServiceNow can be used to integrate to new and existing technologies.
• Write supporting code, as needed, in other languages such as Python
• Write technical documentation for peers, management, and support personnel

Qualifications

To be successful in this role you have:

• 4+ years of relevant experience.
• Hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances is required.
• Strong knowledge of JavaScript is required
• A rich knowledge of both ITIL and ITSM disciplines is required
• ServiceNow Application Developer and System Administrator Certifications are nice to have
• Demonstrated proficiency with the use and management of APIs
• Knowledge of infrastructure services spanning Linux servers, storage, network, security and cloud is desired
• Development experience in Python is nice to have
• Some knowledge of Azure, AWS, or both is a nice-to-have

GCS-23

For positions in the Seattle metro/Kirkland areas, we offer a base pay of $137,000 - $233,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factor