Country Risk Director

Center 1 (19052), United States of America, McLean, Virginia

Country Risk Director

Capital One is seeking an energetic, self-motivated Director to lead the Country Risk team within the Operational Risk Management second line of defense. The Country Risk team is a dedicated group of risk professionals responsible for overseeing and effectively challenging Capital One’s international business activities, including our non-US products, services, offshore associates and contractors, and facilities to manage our international risk exposure.

This role will lead efforts underway to enhance Capital One’s framework, requirements, processes, and expectations for the management of international business activities to support our growing international footprint. Country Risk impacts all types of risk at Capital One, including financial and non-financial risk. As a result, you’ll lead cross-functionally with partners across the organization in a highly visible manner while developing enhanced program requirements to oversee new and existing international functions. As a Director in Risk Management, you will also lead your team’s efforts to effectively challenge new products, services, or offshoring functions via LAUNCH (Capital One’s assessment framework for new and changing initiatives) and other change management forums.

As part of the larger Operational Risk Management (ORM) organization, you will work with fellow Director+ leaders to deliver on our ORM ambitions to build a world class risk management organization. This includes putting our people first through your role as a people leader, exemplifying the spirit of risk management by speaking up, challenging the status quo, and crushing our core risk management functions in the second line of defense. You’ll also bring your unique perspective and experiences to help us be rigorous, curious and creative.  

Directors in Risk Management have a natural passion for managing risk with excellent project, process and analytical skills. They are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills with a high level of exposure to executives across lines of business. Successful Directors will create and implement innovative solutions to identify and mitigate potential risks to the company. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. 

Specific responsibilities of the Country Risk Director include and are not limited to:

• Provide expert knowledge of enterprise risk management and operational risk management frameworks and functions to lead program design and implementation 

• Oversee large scale change management efforts with a diverse and complex network of stakeholders related to enhancements to international risk oversight

• Creates a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third Party Risk Management, Business Continuity, Technology Risk Management, etc.) 

• Deliver exceptional People Leadership to provide coaching, feedback, and strategic advice to team in a highly dynamic environment

• Demonstrates independent and adaptive problem-solving and analysis skills with excellent attention to detail

• Demonstrates exceptional executive communication, collaboration, problem solving and influencing skills across various levels and divisions within the organization

• Balances multiple priorities and adapts quickly based on new information or circumstances to drive team objectives

• Is forward-leaning and stays current on the changing regulatory environment and business environment to understand the impacts to Capital One’s lines of business

Basic Qualifications:

• At least 8 years of experience in risk, compliance, legal, project management, governance, international operations or audit 

• At least 5 years of experience supporting, partnering and interacting with internal business clients or at least 5 years of experience serving as a consultant for external business clients

• At least 3 years of people management experience 

Preferred Qualifications:

• Bachelor’s Degree 

• 2+ years of experience in country risk management, oversight of foreign operations or third party management (especially related to offshoring and non-associate labor (contractor) oversigh