Data and Operations Strategist (TikTok)

LOCATION: 

The Data & Operations Strategist position is a flexible hybrid position and requires candidate to sit in the TikTok San Jose, CA or TikTok New York, NY office two times a week. Candidates who live in the following cities will be considered: San Jose, CA surrounding areas OR New York, New York surrounding areas. Travel is required for client meetings or other internal meetings, conferences, etc. 

THE ROLE: 

The Data & Operations Strategist will sit within the Client Services team, supporting our global B2B client, TikTok for Business. The Data & Operations Strategist this person will be the key architect of our affiliate program expansion. This role requires a blend of strategic foresight, analytical stills, and operational planning to drive sustainable growth. Job function will be 60% reporting & analytics focused and 40% tactical program operations. 

This role will utilize strong communication, analytical, and problem-solving skills to compile and analyze complex data sets along with spot trends, flag anomalies and make strategic recommendations based on data. The ideal candidate will be a visionary with a love of data and a knack for taking large data sets and analyzing it showcasing how data can be leveraged to tell a story. The candidate should have experience building strategies backed by data and be comfortable presenting in a group setting to internal stakeholders and to clients at varying levels. The candidate should possess superior organization and prioritization skills to curate efficient processes within the program operations and reporting deliverables.  

 

TOP 5 JOB RESPONSIBILITIES: 

1. REPORTING & STRATEGIC ANALYSIS – Owns routine weekly, monthly, quarterly, and annual reporting deliverables for client. Manages and prioritizes incoming complex data analysis requests from the client team autonomously. Strategically and effectively completes data analysis projects such as using data to prove the value of the channel, creating projections and forecasts, telling a story with data, conducting incrementality analysis, commission modeling and more. Pinpoints and proactively flags anomalies within the data that may impact program or partner performance. Proactively identifies and share ways to increase data efficiencies and improve data analysis. Reviews and leverages data and thinks creatively to pull together monthly strategic recommendations and takeaways for the client. Proactively runs tests and analysis inclusive of elasticity testing, coupon pre-post analysis, and media purchasing analysis. 
2. BENCHMARKING, INSIGHTS & TRENDS – Utilizes vast array of client and network data to strategically and proactively analyze trends and benchmarking for client program, creating reports and identifying insights to be shared with clients and prospects. Provides objective, thorough, data-driven recommendations with clear and actionable insights to client. Incorporates industry insights and benchmarks within reporting that are relevant to the client and support the story the data is telling. Supports client team with recaps which include strategic recommendations, key learnings, and trends based on data. Builds out metric, benchmark, and tracking strategies to inform decisions around publisher, coupon and program performance. Creates client facing deliverables showcasing trends and highlighting actionable key learnings while elevating Acceleration Partners as a continued thought leader.  
3. CLIENT & INTERNAL COMMUNICATION – Clearly communicates and summarizes program and campaign performance, along with data learnings to internal stakeholders through various means including email/Lark recaps, PowerPoint presentations, 1-pagers and various trackers. In addition, supporting account teams on client calls and during quarterly or annual presentations. Showcases the ability to leverage large data sets to pull out key learnings and recommendations that can be presented in a concise and action-oriented format. Confidently presents data findings to client and internal teams in a formal setting or presentation that is clear and concise and easy for all stakeholders to understand.  
4. PROGRAM OPERATIONS – Project manages multiple campaigns operationally, maintaining appropriate and balanced focus on each. Displays consistent organizational skills and the ability to focus on and prioritize tasks based on client objectives. Organizes tasks by priority, creates efficient workflow, simplifying complex processes. Supports client team proactively and exhibits Excel & Improve mentality to provide supportive fe