Senior Program Manager (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

Department Overview: Lead or Support BAU and Process Improvement initiatives as required to ensure the TDBNA Portfolio Delivery Group (PDG) operates with efficiency while meeting the requirements of the PDG Target Operating Model in the following areas:

• Portfolio Governance: Delivery Assurance Checks, Business Change Review (including Project Profiling Assessments), Policy and Standard Compliance (including PDG Target Operating Model), Data Quality, Lessons Learned, and execution of PDG Action Plans to address identified gaps.
• Portfolio Investment: Portfolio Steering Council (PSC), Portfolio Investment Committee (PIC), Intake and Prioritization, Investment Decision Point Oversight, Portfolio Oversight in areas of spend, deployments, and contingency management.
• Change Management: Support training and adoption as needed to support PDG and delivery practitioner (Delivery Leads, Project Managers, Project Analysts) execution of their current accountabilities as well as adoption of changes related to governance and investment, including changes to the legacy delivery model as well as Customer Delivery Transformation. This may be accomplished through multiple formats including (but not limited to): development and delivery of formal training materials; confluence pages; "just in time" emails; one-on-one interactions; partnership with other change management teams.

The Senior Program Manager concurrently oversees the delivery of a set of interrelated projects requiring an integrated and cohesive approach (i.e., program), while managing the program office team and its functional leaders which can include Project Managers. Ensures collaborative management and direction is provided to each distinct project to support the overall strategic objectives of the program.

Depth & Scope:

• Manages programs with a moderate to high level of regulatory oversight
• Manages programs with a moderate to high risk profile
• Oversees overall and consolidated program financials, benefits realization analysis and manages the overall program budget
• Considered as a subject matter expert within the LoB with comprehensive knowledge of the practices, procedures and principles of project / program management
• Typically leads the delivery of up to Tier 2 programs with a moderately high to high complexity profile
• May on occasion lead the delivery of Tier 1 programs
• Directly manages a team or Project Managers / Business Analysts and / or Specialized Resources to ensure talent needs and capabilities are developed to support long term goals for the unit
• Provides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related program issues are appropriately managed

Education & Experience:

• Bachelor's degree required
• Project Management Certification required
• 10+ years relevant experience
• Comprehensive knowledge of the practices, procedures and principles of project management
• Exposure to financial management with respect to tracking, forecasting and managing project budgets.
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team, and promote a positive work environment for all employees.
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced change agent, able to guide cross-functional tea