Mobile Device and Content Management - Systems Administrator

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Amazon Web Services (AWS), Communication, Content Management, Device Management, Mobile Device Management (MDM)

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT/ARMA-Global is currently pursuing a qualified candidate to serve as a Systems Administrator Principal supporting the sustainment of critical technologies for our customers.

Company Overview

GDIT/ARMA‑Global is a full‑service integrator delivering a wide range of Information Technology services to Government and Commercial clients. We bring extensive experience in overseeing the design, implementation, execution, and sustainment of domestic and international programs, emphasizing no‑fail mission support. GDIT/ARMA‑Global prides itself on providing creative solutions to client challenges through talent and expertise committed to customer success.

Location

Onsite - Mary Esther, FL

Responsibilities

As a Systems Administrator Principal, you will support customer mission objectives by delivering resilient sustainment services, contributing to organizational Development & Engineering efforts, and enhancing enterprise‑level MDM/MCM capabilities. The ideal candidate is passionate about technology and outstanding customer service. This role directly supports Mobile Device Management (MDM) and Mobile Content Management (MCM) services, providing device provisioning, profile management, and administration of global mobile enterprise services.

You'll be critical to executing solutions in support of customer outcomes. Specifically, you'll be:

• Staying current on new technology platforms, software, tools, and capabilities that improve efficiency and reduce cost while supporting service expansion and customer mission needs

• Supporting project milestones and providing hands‑on technical development, integration, implementation, and sustainment of mobile device services

• Supporting the execution of approved technology strategies and fostering productive partnerships that deliver resilient, highly available mobile management solutions

Role-Specific Knowledge Skills and Abilities:

• Experience and working knowledge of information systems, applications, and enterprise IT ecosystems

Expert knowledge of Mobile Device Management platforms (e.g., MobileIron, AirWatch/Workspace ONE), including policy management, device configuration, lifecycle management, and administrative console usage

• Excellent communication skills

• Patience and professionalism when working with customers of varying technical proficiency

• Ability to provide technical guidance and leadership and to promote continuous learning that benefits program success

• Commitment to delivering resilient, reliable, and cost‑effective solutions that meet end‑user and mission requirements

• Familiarity with DoWAF 2.0 architectures, mobile device features, enterprise mobility policies, and end‑user use cases

Additional duties include:

• Perform a full spectrum of duties supporting enterprise mobile devices in a large‑scale environment

• Work as part of a team delivering MDM and MCM services

• Maintain configuration management of approved device baselines using MDM/MCM tool suites

• Ensure mobile device security by administering settings and controls within MDM platforms

• Maintain device and software inventories and ensure licensing compliance using automated MDM tools

• Provide Tier‑2 technical support for user issues and escalate to Tier‑3 when required

• Interact professionally with customers to resolve sup