Patient Registrar

Description

Patient Registration Job Description

Cameron Memorial Community Hospital is an independent, not-for-profit facility that proudly serves Angola and Steuben County. Hospital patient registration specialists are responsible for ensuring that all patients that come into a hospital are asked to fill out the correct forms to ensure that they provide the necessary information for their visits. They are tasked with providing patients with assistance in the registration process, answering any questions they may have, and reviewing the information provided to ensure it has been accurately and completely filled out. They are then responsible for inputting the information into the hospital's electronic registration system in a manner that makes it well-organized and easy for physicians, nurses, and other medical professionals to access. Hospital patient registration specialists also use classification software to aid in the process of health insurance classification and reimbursement for patients. Throughout their work, it is essential that hospital patient registration specialists maintain patient confidentiality.

DEPARTMENT: Patient Access

JOB TITLE: Patient Registrar

SHIFT: FTE 0.4 (32 hours bi-weekly), 2nd shift, every other weekend rotation

Benefits: Eligible

COMPETITIVE PAY:

• SHIFT PREMIUMS
• WEEKEND PREMIUMS

Job Duties

A hospital patient registrar is often one of the first people a patient sees when entering a hospital. A hospital patient registrar collects patient information and performs several administrative functions, from verifying insurance to executing admissions, transfer, and discharge procedures. This professional must remain calm and efficient since his or her work is often performed in a fast-paced environment where time is of the essence In addition to accurately gathering information from patients, hospital patient registrars execute various administrative functions, such as reception and clerical work.

Registrars help carry out procedures to admit, transfer, or discharge patients. They input patient information into a computer system and verify necessary physician referrals and insurance authorizations. All tasks must be performed with close adherence to both hospital rules and regulatory compliance.

The job requires that the registrar explain financial options to patients. It also might involve the collection and processing of payments. Additionally, balances cash drawer and prepares daily deposit.

Skills

The following skills and aspects of professionalism enable hospital patient registration specialists to successfully perform their jobs:

• Ability to multitask

• Knowledge of basic mathematics and payment processing

• Computer experience, with fast, accurate typing skills

• Strong organization abilities and attention to detail

• Outstanding customer service skills

• Ability to remain calm and professional, even in emergency situations

• Understanding of medical terminology and standard insurance forms