Field Service Technician - Full Time

Altaquip LLC

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Altaquip, founded in 1997, has become one of the largest providers of commercial and consumer equipment service in the U.S. We offer services on a number of product categories, such small engine repair and outdoor power and lawn maintenance. Altaquip services over 100 manufacturer’s brands including Craftsman, Briggs & Stratton, Toro, Caterpillar, Husqvarna, Ariens, Generac, EGO, Greenworks and MTD, to name a few.

Field Service Technicians are responsible for helping the company provide an excellent and consistent service quality product through proper diagnosis, repair, warranty/non-warranty evaluation, cleaning, and documentation of each unit that is entered into our system for repair or refurbishment so that the customer is given an excellent service experience.

Primary Responsibilities

• Repair all assigned units correctly, safely, and efficiently
• Travel to repair location safely and efficiently
• Regular preventive maintenance checks on vehicles
• Accurately document all work performed to each unit on the work order for invoicing
• Accurately capture all product information required for proper warranty claim filing
• Parts look up via computer as needed and maintenance of stock parts in repair truck
• Regular Inventory Counts

Other Responsibilities

• Any other duties as assigned
• This job description is not meant to be a complete listing of all duties and responsibilities of a Field Service Technician.  Flexibility and adaptability are a must.

Qualifications

• Valid US Driver’s License
• Ability to work in a fast-paced environment
• The ability to repair and maintain commercial fitness equipment such as Matrix, Precor, and Life Fitness
• Any certifications such as those offered by Life Fitness or Matrix are a plus

Working Conditions

• Duties will be performed in a shop environment, on the road, or at client location
• Walking, standing, bending, reaching, and squatting will be required
• The ability to move and lift up to 50 lbs. as needed is required
• The ability to safely drive to client locations is required

Benefits Offered

• Medical, dental, and vision insurance available immediately upon hire
• Paid vacation available after 90 days of employment
• Paid Holidays
• 401(k) with company match
• Paid parental leave

Targeted Pay Range is $20.00 - $24.00 per hour, DOE.

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Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.