Patient Financial Counselor

Patient Financial Counselor - Financial Assistance Processing at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA

Responsible for a variety of tasks related to the counseling of in-house hospital patients on their payment obligations with the goal of securing the financial outcome appropriate for each patient.  This includes, but is not limited to formal Financial Counseling, identification of third party resources available for financial assistance, help with various financial applications, obtaining commitments for payment, and collection of amounts due at the time of service.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift Details: Full-time, Day Shift, Mondays-Fridays, 40 hours a week

Required Qualifications:

• Computer and / or data entry.

Preferred Qualifications:

• Coursework/Training: College education in medical office, medical information or related medical business field.
• 2 years Hospital or medical business office functions.
• Medical insurance and third party payer requirements.
• Microsoft Office applications including Word, Excel and Outlook.
• Customer Service.
• Financial Counseling.
• Web-based software.

Why Join Providence?  

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.