Identity & Access Management Lead

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

Primary Function

This position will partner with Newrez business contacts to evaluate access required to perform job duties.  This position creates roles to support standardizing access across core roles and lines of business.  Responsible to plan, implement, support, and maintain access management automation to continually improve efficiency and audit controls. 

Principal Duties

• Effectively work with IT teams, Business contacts, and other third-party vendors
• Maintain standards, procedures and methodologies for effective operation, access, and control of all employee and contractor access to Newrez systems.
• Provide support for issues related to IDM and IDM integration.
• Coordinate and communicate IDM security requirements with Information Security team.
• Develop, maintain, and monitor documentation relating to IDM projects.
• Conduct and review tests of IDM systems to verify performance and quality standards.
• Assist in ensuring the integrity of IDM implementations and maintain related documentation.
• Assist in troubleshooting application authentication/authorization problems.
• Prepare time estimates for assigned projects.
• Assist in disaster recovery testing and execution as needed.
• Liaise with IT to evaluate and apply security patches as required for IDM.
• Be data-driven and able to troubleshoot complex issues thoroughly to resolution.
• Innovate SSO value-added solutions to enhance the standard end-user experience.
• All other duties as assigned.
• Remain compliant with our policies, processes, and legal guidelines.
• Attendance as required by department.
• Participate in on-call rotational schedule as needed.

Education and Experience Requirements  

• Bachelor’s Degree in Computer Technology or closely related field of study or equivalent experience
• 6+ years of progressive related experience.
• 3+ experience administering IDM/IAM software.
• Experience with agent-based, web-based, and federated authentication and authorization standards
• Thorough knowledge of LDAP and SAML standards
• Knowledge of Identity/ access management technologies
• Work onsite at the assigned Fort Washington work location.

Knowledge, Skill and Ability Requirements  

• Be organized and capable of meeting all deadlines.
• Remain positive, professional, determined, calm and focused when faced with challenging situations.
• Be a quick thinker, with an ability to understand and interpret information promptly and effectively.
• Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
• Strong Problem solving and critical thinking skills.
• Able to handle several concurrent projects.
• Be organized, with an ability to multi-task and prioritize multiple requests.
• Ability to work with a high sense of urgency to accomplish tasks within deadlines and service level agreements.
• Demonstrate exceptional customer service skills.
• Demonstrate problem-solving skills and make quick decisions.
• Be assertive but always diplomatic.
• Detail orientated and highly organized.
• Experience working in a flexible and fast-paced environment.
• Ability to explain complex issues to technical and non-technical audiences as appropriate.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding L