Customer Trainer Robotics
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
This training professional will deliver Robotic Assisted Surgery(RAS) technology training to surgeons, first assistants, and OR staff from a variety of surgical specialties aligned with the core strategy. In this role you will be actively involved in the continuous improvement
of training programs and provide support for customer training and training research initiatives.
You Will:
Deliver training courses to Health Care Professionals (HCP) at designated training partner facilities.
Establish relationships with designated external training entities in targeted global geographies • Work with the marketing and sales training team in a creative, dependable, and flexible manner to improve existing training programs
Support RAS System troubleshooting at the training center
Manage training center logistics, inventory, and training calendars in conjunction with key stakeholders
In conjunction with training center staff, maintain all capital equipment, including but not limited to the cleaning and reprocessing of instruments and accessories
Must Have:
High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience
Or Associate's Degree with 9+ years experience
Or Baccalaureate Degree with 7+ years experience
Or advanced degree with 5+ years of relevant experience – must include experience in Med Device
Clinical and/or operating room experience required
Nice to Have:
Bachelor’s degree in Clinical or Health Sciences, Nursing, Healthcare Management,
Engineering or Education preferred
Experience in robotic surgery, capital equipment or equivalent technology
Proven experience training on complex topics and/or technology
High capacity and excellent problem-solving skills
Solid organizational skills and ability to operate independently
Professional work ethic
Solution oriented
Excellent oral and written communication skills
Strong interpersonal skills
Knowledge of adult learning principles preferred
High capacity to learn in a fast-paced environment
Commitment self-development
Ability to work in a team environment
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
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