Overnight Quality Control Clerk for Amtrak - Washington DC Union Station

Job Description

The QC/WIMS Clerk is responsible for processing accurate and timely transactions and conducting Quality Assurance of inbound/outbound product orders, including Train Provisioning Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and client partners.

 

The hourly rate for this position is $21.00 per hour, based on applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

 

COMPENSATION: The hourly rate for this position ranges from $21.00 to $21.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Enter data and process transactions in Warehouse Inventory Management System (WIMS) database.
• Conduct Quality Assurance (QA) verification audits for both inbound and outbound orders, in the commissary (including cooler/freezer), at the Amtrak railyard/train platform, and on board Amtrak trains, effectively communicate and help resolve all discrepancies identified.
• Ensure that the QA Process VPS Tools and Business Process SOPs are in compliance; communicate any deviations immediately to management.
• Assist with problem solving, determining root causes to transactional issues and developing appropriate sustainable solutions.
• May be asked to assist with Centralized Purchasing process as well as executing Warehouse to Warehouse Transfers.
• Maintain files at the location, answer internal and external calls, use electronic equipment such as scanners, tablets, computers, printers, copiers, etc.
• Participate in End of Month (EOM) inventory process and periodic cycle counts as required.
• Utilize various reports (such as Negative Usage) to identify trends and areas for transactional process improvement.
• Prepare communication materials for management and for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc.

Long Description

• May operate vehicles such as golf carts and non-DOT trucks/vans (requirement may vary by location). If vehicle operation is required, must meet Aramark’s CMV policy requirements, as well as safely operate vehicles in a manner consistent with safe work procedures and in accordance with operating guidelines.
• Maintain a professional image, including conforming to communicated dress codes and maintaining proper hygiene when reporting to work and performing job duties.
• Perform duties as a member of a team where duties and responsibilities will be shared and adjusted to the client and/or commissary needs.
• Comply with all OSHA Safety and MSDS Standards, and all Company work rules, policies and procedures.
• Maintain a professional attitude towards co-workers, management, client employees and visitors to the facility.
• Set high personal standards of performance and accept responsibility and accountability for all actions.
• Other duties as assigned.

Qualifications

• Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by