Sr Program Manager, Business Operations
Expedia GroupAbout the role
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Do you want a highly impactful role within a team that is growing fast? Expedia Group business enablement team is looking for a high energy, motivated individual to enable day-to-day operations across the business operations for Product & Technology organization. We are looking for someone who will facilitate outstanding operational methodologies and have the unique influencing ability to work in partnership laterally, across a diverse large-scale organization, to ensure objectives are met.
As a Program Manager, Operations working for the Head of Business Operations, you will enable strategic operational items for the business, identify and tackle problems across the division. You'll drive operational alignment to help the organization realize its objectives. This role works extensively with leaders from both business and technical backgrounds; the victorious candidate will need to be able to clearly communicate opportunities, ideas, concepts, surface issues, both verbally and in writing, someone who can drive process implementation and changes with our business partners. Bring your innovation, partnership and determination to be the best, and join us as we continue our mission to power global travel for everyone, everywhere.
What you'll do:
- Enable results through the effective creation, rollout, improvement and management of business processes/frameworks and accompanying documentation
Partner across the team members to enable program management of key priorities to enable success
Enable financial operations including headcount tracking/investments, discretionary spend tracking/allocation, forecasts enablement and time tracking/compliance
Leading and Managing Rhythm of the business initiatives.
Enable preparation of events and business meetings that offer leadership an opportunity to check-in on progress to business goals
Collaborate with business partners to support rollout of processes, as needed, to ensure success, with a focus on continuous improvement, efficiency and operational quality
Provide general program management support for initiatives and special projects, as required, by the business
Who you are:
Strong critical thinking and eye for business skills, a drive for operational distinction, enabling goal attainment and a high level of intellectual curiosity that drives sense of ownership, desire for continuous improvement and to work independently
First-class influencing and organizational change skills
Ability to build long term relationships and use work methods that facilitate positive partnerships with key business teams
Ability to be flexible in supporting executive leaders and their teams in both our domestic and international offices
Ability to adapt to changing circumstances and achieve results efficiently and timely in a complex environment working with a variety of partners
Strong process orientation with experience running programs and/or projects and leading change from inception through delivery
Experience handling multiple tasks and projects at a time, prioritize workload and tenacity in a multifaceted, complex environment
8+ years of Program Management or related experience in a forward-thinking, fast paced team environment
Excellent problem-solving, analytical and decision-making skills
Capable of working with abstract concepts and communicating conceptual topics to others
An excellent teammate, also able to operate independently while prioritizing your own work and resources
Strong business insight, analytical and organizational skills with a high degree of attention to detail
Strong skills in Microsoft Office Suite and advanced level of knowledge of Excel
Additionally, You Will Possess:
- 8+ years of Program Management or related experience in a forward-thinking, fast paced team environment
- Excellent problem-solving, analytical and decision-making skills
- Ca
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