Order Management Lead

Company Description

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Description

Weatherford is hiring a Order Management Lead for our Wallingford Connecticut facility. The Order Management Lead will be working within a supportive, inclusive team in a fast-paced, progressive environment. Weatherford provides full training, excellent benefits and fantastic career progression. 

Job Purpose                                  

As Order Management Lead you’ll be responsible for managing incoming MFG and R&M orders, obtaining pricing from suppliers and previous internal orders, and developing cost estimates for oil and gas equipment. The primary duties are the efficient tracking of orders and the effective communication and expediting of customer orders to ensure customer satisfaction. Also responsible for communicating Leadtime delivery based on input from Planning and Procurement Areas.

Roles & Responsibilities

SAFETY, SECURITY & COMPLIANCE

• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
• Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations

QUALITY

• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement

OPERATIONS

• Order management and quoting specific customer requirements
• Enter orders as received from domestic and international intercompany customers
• Responsible for managing order through completion and having accountability for all orders per customer requirements including expediting orders as needed
• Respond promptly to customer requests
• Manage high volume of orders and respond to and follow up to all emails with definitive responses including all due diligence at all times
• Coordinate request for quotations with external vendors, engineering and manufacturing
• Coordinate order changes with customer