Senior Network Engineer (Schools Team) - Hybrid

<p>HEAnet – Senior Network Engineer</p> <p>HEAnet is Ireland’s National Research and Education Network, providing internet connectivity and ICT shared services across all levels of the Irish education system, reaching 1,000,000 end users. We connect learners and researchers across all of Ireland to education resources and to fellow national educational and research networks in Europe, and the rest of the world. </p> <p> </p> <p>We have an exciting opportunity for a Senior Network Engineer to join our Schools team on a permanent contract basis. </p> <p> </p> <p>This role is based in our office in Dublin 1; however, we have a hybrid work framework in place which will allow you to do some work from home if you choose to do so. </p> <p> </p> <p>What the Schools team does  </p> <p> </p> <p>We provide all of Ireland’s primary and post-primary schools (approx. 4,000 schools) with high-availability Internet and network-security services to more than 900,000 teachers and students.</p> <p> </p> <p>Along with connectivity, the HEAnet Schools team provide a range of essential services to both primary and post-primary schools, including Internet content-filtering, IP address allocation &amp; firewall services. These essential services make the HEAnet Schools Network one of the largest proactively managed networks in the country.</p> <p> </p> <p>To support these strategic initiatives and the portfolio of network services, we are seeking to appoint a Senior Network Engineer to join the Schools team. Reporting to the Schools Network Director, the successful candidate will be responsible for maintaining and developing the Schools Network. </p> <p><br/></p> <p>What the Senior Network Engineer does</p> <p> </p> <p>We look forward to welcoming a Senior Network Engineer to the Schools team who will be responsible for providing safe and secure Internet connectivity to all schools in Ireland, including firewalling and content filtering. The successful candidate will support the Schools core, access and cpe networks, troubleshooting network and provider issues as well as managing the core firewall and content filtering. The Schools Network includes over 4,000 devices delivering connectivity to over 900,000 users alongside a dedicated Schools NOC, which delivers second-level support to schools.</p> <p> </p> <p>This role involves substantial client &amp; vendor interaction and regular communications with telecoms network and network equipment providers. Troubleshooting and problem resolution will be a core part of this role, as well as assisting in the testing of new and existing networks systems and providing documentation for all changes and systems deployed. You will be responsible for network policies, documentation and long-term planning and design of the network.</p> <p> </p> <p>Ample opportunity to explore new technologies and propose innovative solutions to problems.</p> <p> </p> <p>How we do it </p> <p>Our company values underpin how we do things in HEAnet. We believe in and live by our values and understand they are integral to making HEAnet a great place to work.  </p> <p> </p> <p>                                                                                         </p> <p>                                                                                                       </p> <p>Positive                 Future                Empowered         Enjoy It            Equality &amp;          We Share</p> <p>Impact                  Focused               Decision                                       Fairness </p> <p>                                                           Making                                   </p> <p>For further information about who we are and our core values, see <a href="https://www.heanet.ie/who-we-are/who-we-are" rel="noopener noreferrer">https://www.heanet.ie/who-we-are/who-we-are</a><a href="https://www.heanet.ie/who-we-are/who-we-are" rel="noopener noreferrer"></a></p> <p><br/></p> <p><br/></p> <p>What you get from us </p> <p>We promote a healthy work/life balance. Work outside of standard hours is rare and agreed in advance. We take the care of our team members' mental health seriously.  </p> <p> </p> <p>We value knowledge sharing and communication.  We have team stand-ups each morning to make sure no one is hitting any roadblocks. We also have regular presentations from across the company on a wide range of topics from technical demos to project management to mental health.</p> <p> </p> <p>We encourage critical thinking and the exploration of new ideas. We often form cross-team special interest groups for specific topic discussions, both ongoing and for fixed projects. </p> <p> </p> <p><br/></p> <p>Company Benefits</p> <ul> <li>Hybrid Working</li> <li>Flexible start/finish times</li> <li>Health insurance for employees</li> <li>Defined contribution pension scheme</li> <li>On-going well-being initiatives</li> <li>Employee Assistance Programme (EAP)</li> <li>TaxSaver Ticket scheme</li> <li>Cycl