At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Provides project and analytical support to an assigned business line or functional area, with a primary focus on maintenance work for customers who already have treasury management services established. Performs research, analysis, review, development, implementation, and monitoring of new and revised products and services. Acts as a project liaison with internal partners and compiles and analyzes information to support assigned projects and ongoing work.

Key Responsibilities

• Provide project and analytical support for treasury management maintenance activities

• Perform research, analysis, review, development, implementation, and monitoring of new and/or revised products and services

• Act as a project liaison with other departments and internal partners

• Compile and analyze information related to assigned projects or work requests and make recommendations based on findings

• Support maintenance work for existing treasury management customers, with responsibilities that may shift between onboarding and maintenance as needed

• Manage work that comes through a centralized work queue, with assignments based on first‑in, first‑out and aging date

• Support products including remote deposit capture services, BAI transmissions, and lockbox services, including transmission‑related work

• Track work against service level agreements (SLAs), follow‑ups, response times, and reporting expectations

• Participate in team collaboration through daily communication, Teams chat, and scheduled meetings

Basic Qualifications

• Bachelor’s degree, or equivalent work experience

• Typically five to eight years of related experience

Preferred Skills / Experience

• Advanced knowledge of the assigned business line or functional area, particularly treasury management products

• Strong organizational and analytical skills

• Thorough knowledge of project management concepts and practices

• Ability to identify and resolve exceptions and analyze data

• Strong written communication skills, with significant experience supporting customer communication via email

• Demonstrated leadership skills

• Experience supporting complex, longer‑term projects, including transmission‑related work

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits ava