Manager, PMO Product Development

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The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full time Manager, PMO Product Development on the Onboard Revenue Operations Team reporting to the Sr. Director, Product Development.

 

This position will work on-site in Miami, Florida

 

Position Summary:

 

The manager, project management office in Product Development is responsible for setting and maintaining project execution standards, driving program management components and deadlines forward and ensuring continuous improvement. 

 

The PMO Manager keeps a birds-eye view of all product development and operational excellence programs. Consults with project stakeholders (internal teams, consultants, leadership, new build, product strategy etc.) to gather, analyze, and report data for recommended courses of action. 

Proactively strategize, lead, plan, and drive activities necessary for the projects to ensure project completion within prescribed time frame and budget. Function as an in-house process driver and enabler of a highly dynamic environment.   Projects assigned are typically high priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication, presentations, and interaction with the project team and department executives.  Manages all aspects of project planning, tracking, budget adherence and status reporting.

    

Holds the Product Development and Operational Excellence teams accountable for project deliverables, deadlines, and budget compliance. Conducts oversight in the teams project progression and success to avoid delays, missed deadlines or over budget occurrences. 

 

Essential Duties and Responsibilities:

 

• Responsible for the day-to-day PMO leadership of high impact and strategic projects
• Serves as a trusted advisor to department leadership, prepares project communications and presentations and provides effective oversight and accountability to a portfolio of projects
• Utilizes program management tools to lead and oversee success track of various programs project
• Ensures project deliverables are met on time and on budget
• Standardize record keeping, Playbooks, SOPs, document governance methods and locations
• Develop metrics and benchmarks to ensure projects track versus target
• Create early indicators to mitigate project deliverables risk
• Develop and implement strategies for enhancing project quality and efficiency
• Responsible for identifying, developing, and implementing process improvements to drive agility and value to product development, operational excellence and internal stakeholder teams
• Reviews, prepares, and organizes the communication of the project plan / track status on a regular basis to project stakeholders and leadership
• Follow-up with internal and external team members to meet project deadlines and provide input on team member activities for scheduled review process
• Oversees the time coordination and execution of major activities (kaizens, meetings, workshops, charrettes) to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses
• Develop and maintain project cost control plans, including identifying and tracking budget variances, and assisting with budget development efforts for CAPEX and OPEX
• Maintain project records, including meeting minutes, activity reports, and meeting agendas
• Oversee and manage project communication efforts, including writing and disseminating project communications, conducting regular project status calls, and responding to team members’ communications
• Oversees preparation of project reports, presentations and follow ups related to the PD and OpEx projects
• Assist with new project proposals, including developing opportunities, creating presentations
• Remains current with industry trends, especially as related to contemporary project management techniques as they impact project objectives
• Ensures product launces are communicated in a time manner to internal stakeholders
• Identifies ways to streamline communications and be proactive in updates to best support project development, launch, and effectiveness   
• Up to 10% travel may be required.   

 

Qualifications, Knowledge and Skills:

 

• Bachelor’s Degree with a concentration in Industrial Engineering, Supply Chain, Business Management, Proj