Underwriting Account Service Analyst - Sioux Falls

 

Zurich North America is hiring a RCIS Underwriting Account Service Analyst to join the Crop Underwriting team in Sioux Falls, SD! In this role, you will support crop insurance agent customers, work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research, analytical, and critical thinking skills to effectively assess risks and grow your career.     

  

Crop Underwriters perform various tasks. Responsibilities include reviewing and evaluating crop insurance policies, while adhering to company policies, state, and federal guidelines within their established authority. 

  

This position is a hybrid model that supports a blend of in office and remote work from the Sioux Falls area. 

  

In this role you will also be responsible for: 

• Ensure complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, acreage reports (AR), gathering missing information, resolving inconsistencies, and outlining next steps. 

• Respond to and process requests from claims and compliance departments related to the underwriting of policies. 

• Rectify errors and issues identified in the Federal Crop Insurance Corporation (FCIC) Error Report. 

• Specific duties as assigned by the leadership team to underwrite and support regional specialty crops. Regional specializations, i.e., Category C crops, whole-farm revenue protection, or Livestock Products. 

• Supports Underwriter with broker/agent/distributor/customer interactions by providing outstanding customer service skills. 

  

Basic Qualifications: 

  

• Bachelor’s degree and 2 or more years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area. 

                      OR 

• Zurich Certified Insurance Apprentice, including Associates Degree and 2 or mor years of experience in the Insurance, Underwriting, Finance, Accounting or Banking area. 

                      OR 

• High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting, Insurance, Underwriting, Finance, Accounting or Banking area. 

                      AND 

• Knowledge of the insurance industry and the legal and regulatory environment. 

• Experience with data collection and analysis 

• Experience with processing, rating and policy management systems used in the insurance industry. Knowledge of processing, rating and policy management systems used in the insurance or financial industry. 

• Customer service experience 

• Problem solving experience 

• Experience servicing product portfolios for multiple lines of business for insurance or financial industry. 

• Microsoft Office experience 

  

Preferred Qualifications: 

  

• Insurance industry knowledge applicable to underwriting rules and procedures 

• Knowledge of agriculture and/or multi-peril crop insurance and specialty programs 

• Superior skills in relationship building, active listening with customers and co-workers 

• Strong verbal and written communication skills 

• Customer service experience 

• Enjoys working with details and providing accurate data and/or information in a timely manner 

• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat 

• Ability to multi-task 

• 5% Travel 

 

 

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commi