RESIDENTIAL FOOD SERVICE OPERATIONS DIRECTOR - GEORGE MASON UNIVERSITY

Location:  GEORGE MASON UNIVERSITY - FAIRFAX, VA

 

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

Are you ready to lead a dynamic team in shaping the residential dining landscape at George Mason University?  We are thrilled to announce a new opportunity for a visionary leader to spearhead our residential dining operations at this exciting NEW ACCOUNT.  As the Residential Dining Operations Director you will oversee multiple residential dining locations on campus to drive excellence, innovation, and profitability every step of the way. In this role, you will advise and participate in the day-to-day operations and financial success of the residential dining locations, including adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.  

With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.   

Why Join Us?

Yearly Bonus Opportunities: Your dedication and hard work won't go unnoticed – we offer attractive yearly bonus opportunities to reward your contributions.
Thriving Environment: George Mason University is a hub of energy and innovation, providing an inspiring backdrop for excellence and professional growth.
Leadership Role:  As a key leader within our organization, you'll have the opportunity to support and shape the future of food services at George Mason University.

Key Responsibilities:  

• Maintain client and customer satisfaction by ensuring food quality and customer service standards are met consistently.  
• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.  
• Prepare and complete vital daily, weekly, and financial reports, including those related to food and labor costs.  
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.  
• Champion strong client relationships to align our programs with their objectives, driving satisfaction and retention.  
• Perform other duties as assigned to support the efficient functioning of the campus food service operations.   

Preferred Qualifications: 

• Associate degree preferred, but not required. 
• Six or more years of operational food service management including campus residential dining.   
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.  
• Strong leadership abilities with validated experience in supervising and developing staff.  
• Excellent organizational skills and ability to prioritize optimally.  
• Outstanding customer service skills with a dedication to maintaining high standards of quality.  
• Proficiency in preparing and analyzing financial reports.  
• Flexibility to work evenings, weekends, and holidays as needed.  
• Must be experienced with computers.  
• ServSafe® Certified.   

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences at George Mason University!

 

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: thi