Senior Manager, Employee Data Management
WMAbout the role
I. Job Summary
The Senior Manager, Employee Data Management role is central to shaping how accurate, timely, and actionable employee data drives enterprise-wide HR, payroll, and business decisions. This role will be empowered to modernize data operations, strengthen compliance, and build a high-trust, high-quality data culture.
II. Essential Duties and Responsibilities
- Lead and develop a high-performing team responsible for employee data transactions and lifecycle changes (e.g., hires, transfers, promotions, terminations).
- Enable the employee data governance strategy, including policy enforcement, audit controls, and data integrity standards.
- Partner with HR, Payroll, IT, and Compliance to align data processes across systems (e.g., Oracle HCM, ServiceNow, UKG/Kronos).
- Identify and implement process improvements, automation opportunities, and system enhancements to increase accuracy and efficiency.
- Drive the team’s roadmap to shift from transactional case-taking to proactive data enablement and strategic partnership.
- Oversee the execution of mass data loads, org restructures, acquisitions, and large-scale data projects.
- Monitor performance metrics, root cause errors, and oversee remediation and quality assurance plans.
- Lead the development of documentation, training, and business continuity plans for data operations.
- Act as a subject matter expert on position management, job structures, and organizational hierarchy in HCM systems.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in Human Resources, Business Management or similar area of study, or in lieu of degree,
- High School or GED (accredited) and 4 years of relevant experience.
- 7 years of experience in HR operations, shared services, or employee data management.
- 3 years of people leadership experience in a complex or matrixed environment.
B. Preferred Qualifications
- Lean Six Sigma Black Belt Certification
- Certified Project Management Professional (PMP)
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientati
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