Service and Warranty Engineering Intern
BorgWarnerAbout the role
Position
Service and Warranty Engineering Intern: Battery and Charging Systems
Location
US Format: PTC, Auburn Hills, MI
Functional Department
Service and Warranty Engineering Intern
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
Job purpose
This is an intern / co-op position for an Engineering Student in the Battery and Charging Systems business unit. The candidate will be responsible for working with the service team to trouble shoot battery systems and equipment. He/she will develop standards of work, including training plans, and time studies of service technicians and will be responsible for Key Performance Indicators (KPI) management.
Key responsibilities
Service and Warranty Management:
Key Performance Indicators (KPI) management
Trouble shooting battery system and equipment
Track service site maintenance
Track service tool change requests
Problem Solving:
Assist in structured problem-solving process (8D) for customer returns.
Support lessons learned read across activity to other plants or regions.
Coordinate problem solving between en
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