Senior Manager, Analytics Customer Excellence(OASE)

Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics.

We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations.

This role is crucial for any enterprise aiming to fully leverage Oracle’s Fusion Data Intelligence, ensuring that their business users not only adapt to but also thrive in a data-driven environment. 

Career Level - IC4

 

Responsibilities:

• Strategy Development: Develop and refine the strategy for deploying, integrating, and enhancing the adoption of Fusion Data Intelligence to support organizational goals.
• Team Leadership: Lead, develop, mentor, and retain a team of solution architects to implement FDI solutions effectively in timely fashion, pre and post sales. 
• Project Management: Oversee multiple customer projects, ensuring they are implemented (post sales) and converted (pre-sales) on time, within scope and within the budget.
• Stakeholder Engagement: Collaborate with key internal and external stakeholders to align Fusion Data Intelligence capabilities and its vision with business needs.
• Training and Development: Ensure team members are well-trained on the latest features and best practices in Fusion Data Intelligence including AI and ML. 
• Technical Guidance: Provide expert guidance on the technical aspects of Fusion Data Intelligence, including data augmentation, data reliability, and data security.
• Innovation: Encourage innovation and continuous improvement within the team, exploring new ways to leverage Fusion Data Intelligence for business advantage.
• Partner Management: Manage relationships with Oracle and other partners to ensure that the customer's needs are being met and to stay updated on the latest developments.
• Compliance and Security: Ensure that all data management practices comply with legal and regulatory standards.

Primary Skills:

• Bachelor’s or Master’s degree in computer science, Data Analytics, or a related field.
• Must possess over 7 years of experience with OBIA and Oracle Analytics.
• Strong understanding of Oracle Analytics products, particularly Fusion Data Intelligence.
• Demonstrated ability to manage large-scale projects and cross-functional teams.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Desirable Skills:

• Certification in Oracle Analytics or related technologies.
• Experience in change management and driving adoption of new technologies.
• Profound understanding of AI and ML in Business Analytics.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $94,200 to $223,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the