Lead, Platform Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead, Platform Engineering

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Distributed Virtualization team, Distributed Platform program is looking for a Lead Engineer, Systems Platform Engineering, to assist in driving our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. 

Role
In this client-facing position, you will:
• Responsible for the analysis, design, development and delivery of our hypervisor solutions (VMWare)
• Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices for virtual infrastructure solutions
• Develop, customize, and test applications to integrate to MasterCard’s specifications 
• Provide leadership, mentoring, and technical training to junior team members
• Perform feasibility studies, cost and time analysis and create detailed estimates for external customers
• Assist in managing Mastercard’s HCI global fleet efficiently in terms of capacity management and technical refresh
• Be part of a team that plans, designs and develops technical virtual infrastructure solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices and with a high level of innovation, cost effectiveness, high quality and faster time to market

All About You
The ideal candidate for this position should:
• Have a Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Have an expert understanding of HCI Engineering Concepts and Methodologies with specific skillsets in VMWare, Aria ops, VCF and the vRealize suite of products
• Must follow IT industry trends in terms of SDDC concepts, VMWare roadmaps and next generation data center technologies
• Design and build automation to eliminate manual operational work, including provisioning, configuration, patching, scaling, and recovery across infrastructure and platforms. 
• Develop and maintain self‑healing and resilient systems by automating incident detection, remediation, and recovery using monitoring, alerting, and runbook automation.
• Implement Infrastructure as Code (IaC) and policy‑driven automation to ensure consistent, repeatable, and compliant deployment of environments across data centers and cloud platforms. 
• Integrate automation with CI/CD and DevOps toolchains, enabling safe, reliable releases, automated validation, and operations patching, upgrades, configuration drift remediation. 
• Measure and improve reliability through SRE principles, defining and automating enforcement of SLIs, SLOs, and error budgets to balance platform stability with engineering velocity.
• Have a deep understanding and experience in automation techniques or processes, specifically with some of the products used (Jenkins, vRO, PowerCLI, Python, Terraform, GIT, Bitbucket, Artifactory)
• Have an expert understanding and knowledge of x86 rack mounted servers and or blade technologies, specifically Cisco UCS and Dell rack-mounted servers, and the troubleshooting and deployment of such infrastructure
• Must be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment and have the ability to learn and take on challenging opportunities and work as a member of matrix based diverse and geographically distributed project team 
• Be a strong,