"Global SOC" Service Line Manager (M/F)

GBS IT brings the best IT solutions to all of the ENGIE Group's business units and helps them meet all the energy challenges of today and tomorrow.

With us, you get both the friendliness and agility of an SME and the strength and scale of a major enterprise, along with expertise and commitment, boldness and excellence.

Join GBS IT and bring IT to life at the heart of the energy transition as a:

 

 

 

“Global SOC” Service Line Manager (M/F)

Reporting to the Networks and Cybersecurity Director of GBS IT

Position based at the Headquarters – Tour T1 - Courbevoie France

 

 

Role & Responsibilities :

 

Within the Networks & Cybersecurity Services (NCS), structured into 5 service lines (Network & Connectivity, Digital Identity, Global SOC, Cybersecurity Consulting Services, Shared Services), your main mission will be to manage the "Global SOC" line of services which is approximately 30 FTEs and 12M€ of budget with the following responsibilities :

 

• Threat detection: Oversee real-time monitoring of security events and incidents using advanced threat detection tools. Identify suspicious activities and potential attacks, and take appropriate measures to address them.
• Security incident management: Coordinate the response to security incidents, working with internal and external teams to investigate, remediate and document incidents. In coordination with the ENGIE CERT, implement emergency response plans to effectively respond to critical incidents.
• Management of the EDR solution: Set up the ENGIE group endpoint protection solution (Crowdstrike) to ensure optimal protection of the Group's critical assets.
• Vulnerability Management: Responsible for the maintenance of the vulnerability scanners infrastructure and the end to end process of vulnerability management.
• Team management: Hire, train and oversee the SOC team members, fostering an environment that supports their continuous improvement and professional growth.
• Reporting and communication: Provide regular reports on security activities, incidents, and measures taken to address them. Proactively communicate with management and stakeholders about security trends, potential risks, and recommendations to strengthen the company's security posture.

 

Under the guidance of the Group Head of Cyber Defense, your key focus is to lead the modernization and transformation of the GSOC in terms of both, tooling (SIEM/SOAR/SIRP) and organization according to the new GBS IT global operating model.

 

You will closely interact with:

• The Cyber Defense teams of the Group Digital and IT Department to build the GSOC roadmap and ensure a reliable service delivery.
• The CERT Manager, to establish and guarantee an effective investigation chain, from detection to incident response.
• Other GBS IT service lines (Network, workplace, cloud infrastructure …) hand in hand to deliver an outstanding service for all Engie Entities.
• The Local security teams, to ensure comprehensive detection coverage, follow up on security incidents, vulnerability remediation, and guide them towards compliance with the Group's security standards.
• The MSSP to ensure the quality (deadlines, SLA…) of the Detection service provided by our outsourced partner.

 

Key Qualifications:

 

• Strong technical background with proficiency in information system security, including threat detection technologies, security protocols, cloud services, IT networks and best security practices.
• Experience in managing security teams and coordinating incident response activities.
• Excellent leadership and communication skills to effectively collaborate with cross-functional teams, articulate complex security concepts to non-technical stakeholders.
• Advanced security certifications such as CISSP, CISM, CEH, GIAC are highly desirable.
• Proven experience in managing complex and multidimensional activities in several of these areas: customer relations, outsourced managed services , P2P and O2C processes.
• Knowledge of industrial control systems security is a plus.
• Comfortable in English, both written and verbal.