Administrative Assistant III - Ophthalmology, Westwood

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8am-5pm Posted Date 01/29/2025 Salary Range: $29.42 - 42.14 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 21822

Primary Duties and Responsibilities

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Are you a detail-oriented team player with a passion for patient service? Join our Cataract and Refractive Surgery clinic in Westwood as a Surgery Coordinator and be the expert for patients navigating the surgical process. In this role, you’ll ensure each patient’s journey—from consultation to post-op—is smooth, seamless, and stress-free. Responsibilities include, but are not limited to:

• Schedule clinic visits and coordinate all related surgery appointments with accuracy
• Review consent forms and pre-op instructions with patients
• Oversee patients' medical clearances
• Coordinate procedure details with patients, doctors, and OR staff
• Secure pre-authorizations, referrals, and insurance approvals
• Guide patients through their financial options, coordinate payments and financial services
• Check patients in/out, prepare medical charts, and assist doctors with special projects as needed

Salary Range: $29.42-$42.14

Job Qualifications

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Required:

• Understanding basic ophthalmic terminology and being familiar with the signs and symptoms of various ophthalmic problems.
• Ability to check patients in/out, schedule surgery, related tests, and postoperative appointments, keeping everybody informed of changes.
• Familiarity with electronic medical records.
• Skill in working independently and following through on assignments with minimal direction and in a timely manner.
• Skill in speaking clearly and distinctly both in person and on the telephone to communicate to physicians, patients, staff, and others.
• Ability to stay organized in an expanding and changing office
• Ability to demonstrate professionalism while dealing with stressful situations.
• Ability to answer patient questions and knowing when urgent evaluation is indicated.
• Interpersonal skills to maintain cooperative working relationships with physicians, staff, co-workers, patients, and others
• Skill in recognizing and managing emergency situations.
• Ability to handle heavy telephone traffic and assist callers with their needs or refer them appropriately.
• Ability to set and follow through on priorities and complete work in a timely manner when there are changes