Manager, Equipment Operations

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for overseeing production line in Galley and Liquor/ Beverage, forecasting required purchases of airline items, and placing purchase orders and maintaining the stock level at the proper quantities though out proper lead-time and POP parameters.

Main Duties and Responsibilities:

• Responsible for ensuring compliance with departmental policies and procedures related to galley and beverage set up. 
• Trains and monitors employees on proper work procedures and production of products to ensure maximum productivity with minimum labor and equipment expenses
• Responsible for inventory control for all airline owned product
• Responsible for employee scheduling while following union contract guidelines
• Responsible for maintaining accurate parameters of stock items details in logistics system
• Creates and maintains accurate purchase order in logistic system
• Maintains position relationship with suppliers at all times
• Works with and reports supplier issue to procurement for resolution
• Responsible for shipments of out-of-date airline equipment in a timely manner
• Identifies stock out situations and suggests action plan to rectify
• Supervises and supports lower level managers/supervisors on daily operations including:
  • Conducts performance evaluations for employees providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives
  • Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
  • Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
  • Monitors daily manpower planning and schedules employees. 
  • Responsible for employee retention and reducing employee turnover.
  • Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
  • Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
  • Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
  • Compliance with all company required policies, procedures and processes including but not limited to required training

Qualifications

Education:

• High School degree or GED
• Some college preferred.

Work Experience:

• Minimum of 5 years supervisory experience working in a high volume, manufacturing environment is required.
• 2 years Supply Chain Management or Airline related experience preferred

Technical Skills: (Certification, Licenses and Registration)

• Must have strong computer skills using Microsoft Office products including Excel, PowerPoint, and Words
• Ability to manage labor efficiently
• Ability to work in a fast paced, deadline driven environment
• Must have strong and effective leadership skills, and the ability to successfully manage a staff of 10+ employees
• Current or previous labor relations experience is a plus, but not required
• Excellent time management skills required
• Ability to handle multiple tasks without losing focus on priorities
• Strong organizational, analytical and leadership skills required
• Demonstrated knowledge of in-flight catering
• Ability to issue corrective action when necessary
• Ability to motivate and create a safe enjoyable environment for employees
• Ability to adapt positively to change and stressful situations
• Effective listening skills

Language / Communication Skills:

• Excellent verbal and written communication skills
• Be able to communicate effectively with all levels of management and employees
• Must be able to communicate effectively with internal and external customers.
• Bi-lingual a plus
• Must have the ability to give negative and positive feedback to employees on a daily basis

Job Dimensions

Geographic Responsibility: Hub Unit (gross revenues of $50M+ and direct and indirect headcount of 500+ employees.)

Type of Employment: Full-time

Travel %: None

Exemption Classification: Exempt

Internal Relationships: all internal departments

External Relationships: customers, suppliers

Work Environment / Requirements of the Job:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a n