Technical Program Manager, Quality Engineering (R4219)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 
Job Description:As Technical Program Manager for Quality Engineering you will be responsible for ensuring the quality of Hivemind Enterprise, a software development kit that enables both Shield AI and third parties to create a new generation of unmanned systems and mission applications that deliver transformative capabilities for the U.S. and its allies. You will work with sponsors, product managers, designers and a talented cross-functional engineering team to lead on-time, on-quality software releases. This Technical Program Manager role requires a versatile individual who can plan and manage complex software test automation projects and flight test operations.

What you'll do:

• Drive the planning, execution, and delivery of complex software releases for the Hivemind Enterprise platform.
• Drive major initiatives building out rigorous simulation-based test automation for autonomy software.
• Drive large complex test operations from CI through HIL and flight test.
• Collaborate with cross-functional teams, including engineering, product management, and customer engagement, to define test scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, milestones, and resource allocation, ensuring adherence to budget and schedule.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project completion.
• Facilitate regular communication with stakeholders, providing updates on project status, challenges, and accomplishments.
• Drive continuous improvement in project management processes, tools, and methodologies.
• Foster a culture of innovation, collaboration, and excellence within the program management team.
• Facilitate technical decision making to appropriately prioritize work and make complex trades.
• Reinforce Shield AI's reputation for technical excellence and ability to deliver through expert engagement and disciplined execution.

Required qualifications:

• B.S. in Computer Science, or a related field with 8+ years of work experience in Program Management, Engineering Management or Software Test Engineering; alternative degrees are acceptable if professional experience is focused in testing Enterprise Software, Artificial Intelligence, or Robotics.
• Experience driving testing of complex software and integrated HW/SW systems.
• Experience driving software test operations for software high-reliability and high uptime
• You have a track record of driving results, not just providing status
• You have solid technical foundations in test engineering and software development, with deep knowledge of how to optimize the software development lifecycle
• You have the ability to recognize efficiency and inefficiency in projects and prioritize remedies based on accurate cost-benefit analysis. 
• You are an exceptional, fundamentals-driven problem solver and communicator. 
• You have a demonstrated record of setting and achieving goals in dynamic environments, working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others.
• Excellent leadership, communication, and interpersonal skills.
• Power user of Jira or work management tools
• Power user of TestRail, qTest or other test management frameworks

Preferred qualifications:

• Advanced degree in Computer Science or MBA
• Previous experience as a software developer or a test engineer
• Previous experience driving test operations for enterprise software, ideally for software used by software engineers
• Previous experience managing flight test operations or autonomous systems testing
• Passionate about software documentation
• Autonomy, AI, ML expertise
• PMP, Scrum Master, or similar qualifications.
• Must have worked very closely with software test engineering teams, not just managing schedules and budgets

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Full-time regular employee