Manager, Sales Strategy and Operations

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

The Manager, Sales Operations, Global Technical Sales Team (GTST) is responsible for sales strategy and operations for strategic teams within GTST. In this role, you will act as the trusted advisor for multiple senior level stakeholders, aligning operational initiatives with revenue objectives and effectively designing and implementing sales plans and coverage models that support overall business growth. In this role, you will be expected to analyze data and performance metrics to identify trends, provide insights, and develop actionable plans that optimize resources, enhance sales productivity, and motivate our salesforce to deliver business results.  

Responsibilities
Strategic Business Partnership

• Consults on the creation and development of GTST sales strategy and annual operational plan to deliver sales targets and associated key performance indicators (KPI’s)

• Engages with senior management to identify and prioritize key sales programs/initiatives, and effectively represents GTST in these programs/initiatives

• Act as a trusted advisor to GTST sales leadership, providing local insights & recommendations to optimize performance

• Supports our technical sales leaders to plan, manage, and execute their sales strategy

Annual Sales Planning

• Leads GTST GTM annual sales planning processes (e.g. application of segmentation & targeting insights, sales quotas, territory design, resource allocation)

• Ensures operational plan aligns with the overall CRO sales growth strategy, differentiated across sales segments & motions for resource allocation, coverage planning, and incentive planning

Program Support / Implementation

• Implements & manages sales operations processes to ensure reliable execution on key initiatives, programs and performance tracking

• Develops key performance indicators (KPI’s) in collaboration with GTST LT and establishes a process to track and report progress

• Identifies enhancements to sales operations processes or services and works across the organization to have them implemented

Data Analysis & Reporting

• Utilize data analytics to monitor GTST performance metrics, identifying opportunities for improvement that directly impact revenue

• Collects and manages reporting and dashboard production in partnership with reporting service teams

• Designs and enables dashboards for functionalities that are available on a self-serve basis

Qualifications

• Solid experience in sales strategy, sales operations and/or sales leadership

• Solid experience in sales planning and business partnership roles

• Experience with partnering and influencing multiple stakeholders preferred

• Solid experience with SFDC required

• Experience with sales tools such as Anaplan, Incent & Clari preferred

• Strong analytical skills, with proficiency in data analysis performance metrics

• Experience with process optimization and change management

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Field Office : 103,000 - 155,000 USD / Annual

United States - Tampa Office TAO : 103,000 - 155,000 USD / Annual

Canada - Toronto Office TRO : 107,000 - 161,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The