Public Benefits Specialist-Entry | Bilingual Required English/Spanish

Initial Posting Date:

04/14/2026

Application Deadline:

04/28/2026

Agency:

Department of Human Services

Salary Range:

$3,798 - $4,954

Position Type:

Employee

Position Title:

Public Benefits Specialist-Entry | Bilingual Required English/Spanish

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual Required: English & Spanish

To qualify for this position, you must be bilingual in English & Spanish. The job offer will be contingent upon passing a test evaluating your proficiency in the bilingual requirements for this position. Upon passing the test, you will receive 5% bilingual differential pay. 

Opportunity awaits!

Step into a role where your efforts directly empower Oregonians to rise above poverty, become a key player in the Self-Sufficiency Program and facilitate access to vital services that foster equity and well-being.

As a Public Benefits Specialist-Entry, you will work in the Pendleton office on Southgate Place assisting Oregonians in-person.

Summary of Duties

As a Public Benefits Specialist-Entry, you will:

• Serve as the primary point of contact in field offices, creating a welcoming and trauma‑informed environment for Oregonians seeking services.

• Support daily office operations, including business functions, financial tasks, and general administrative needs.

• Assist Oregonians in person, by phone, and by email with questions related to ODHS, OHA, and DELC programs, including navigation of the ONE eligibility system.

• Gather and enter demographic and program information into the ONE system for programs such as SNAP, OHP, TANF, ERDC, and related benefits.

• Review forms and documentation for completeness and accuracy, resolve discrepancies, and troubleshoot issues such as benefit concerns or scheduling needs.

• Issue and document EBT cards, process voter registration forms, and provide computer‑generated medical IDs when needed.

• Maintain confidential information in accordance with policy and safeguard sensitive data.

• Process Home Care Worker applications, maintain related records, assist with orientation scheduling, and help resolve payment issues.

• Manage incoming and outgoing mail, including sorting, date‑stamping, routing, and applying postage.

• Provide resource and referral information to individuals seeking services and direct them to appropriate staff or community partners.

• Print and distribute reports and other office materials as needed.

Learn more about our programs, as your work providing services will be through the