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Senior UX Researcher (SAAS)
AdaptavistSpainRemotefull_timeVerifiedPosted 30 Apr 2025
About the role
Working at The Adaptavist Group
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!
We make change happen. From anywhere.
What we offer you
We offer an unlimited holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.
Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.
Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Read our full list of benefits
About the role
The Senior UX Researcher is a crucial member of the Research Team at Adaptavist, which utilizes a diverse array of research methodologies and evaluation tools to inform product development across different business units. The team focuses on User Experience and Market Research to foster informed decision-making, discover new market opportunities, assess how our products stack up against competitors, guide product development, and refine our current products to ensure they adhere to the highest standards of usability and usefulness.
The main responsibility of this role is to provide actionable insights for product development and promote a user-centered culture at Adaptavist. As a senior position, this role should support strategic informed choices across multiple products within its area of responsibility, working closely with senior stakeholders to implement a user-centered, evideninformed conclusions culture. It requires strong expertise in qualitative and quantitative research techniques and the ability to innovate and introduce new methods as needed. Other important skills include structuring projects to align with business goals and ensuring effective collaboration so that research recommeded informed judgements to concrete changes in the product roadmap. Additionally, mentoring junior researchers, enabling other stakeholders to conduct research, coordinating external resources, enhancing research practices, and ensuring that projects stay on track and meet deadlines are also key responsibilities of this role.
While this position is listed as remote, occasional in-person presence at the office a few times a month is required; hence, we are looking for someone close to Madrid.
About the team
You will be joining Adaptavist's research team, which is composed of 7 members globally. This team works as a service within Adaptavist through the UX Research Service Desk. Their mission is to help product teams build the right products and make sure that they are useful and usable. This team also helps Adaptavist become more customer-centric, synthesising customer insights to inform business conclusions, and product development and ensuring that our product line fits customers' needs.
The Senior UX Researcher will conduct research that provides meaningful direction for product development at both strategic and tactical levels. This role typically has an area of responsibility focused on a specific problem area, practice, or business unit, with key areas of focus being:
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!
We make change happen. From anywhere.
What we offer you
We offer an unlimited holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.
Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.
Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Read our full list of benefits
About the role
The Senior UX Researcher is a crucial member of the Research Team at Adaptavist, which utilizes a diverse array of research methodologies and evaluation tools to inform product development across different business units. The team focuses on User Experience and Market Research to foster informed decision-making, discover new market opportunities, assess how our products stack up against competitors, guide product development, and refine our current products to ensure they adhere to the highest standards of usability and usefulness.
The main responsibility of this role is to provide actionable insights for product development and promote a user-centered culture at Adaptavist. As a senior position, this role should support strategic informed choices across multiple products within its area of responsibility, working closely with senior stakeholders to implement a user-centered, evideninformed conclusions culture. It requires strong expertise in qualitative and quantitative research techniques and the ability to innovate and introduce new methods as needed. Other important skills include structuring projects to align with business goals and ensuring effective collaboration so that research recommeded informed judgements to concrete changes in the product roadmap. Additionally, mentoring junior researchers, enabling other stakeholders to conduct research, coordinating external resources, enhancing research practices, and ensuring that projects stay on track and meet deadlines are also key responsibilities of this role.
While this position is listed as remote, occasional in-person presence at the office a few times a month is required; hence, we are looking for someone close to Madrid.
About the team
You will be joining Adaptavist's research team, which is composed of 7 members globally. This team works as a service within Adaptavist through the UX Research Service Desk. Their mission is to help product teams build the right products and make sure that they are useful and usable. This team also helps Adaptavist become more customer-centric, synthesising customer insights to inform business conclusions, and product development and ensuring that our product line fits customers' needs.
The Senior UX Researcher will conduct research that provides meaningful direction for product development at both strategic and tactical levels. This role typically has an area of responsibility focused on a specific problem area, practice, or business unit, with key areas of focus being:
What you'll be doing
- Oversee multiple projects, coordinate stakeholder contributions, and secure necessary resources for their completion.
- Align project goals with business objectives by working closely with cross-functional stakeholders. Agree on deadlines, budgets, and delivery schedules.
- Help product teams proactively plan research needs and mentor junior researchers (as well as people who do research; PWDRs) to produce reliable outputs.
- Assisting product managers in articulating a product vision that provides sufficient inputs for conducting research.
- Achieve research outcomes by integrating findings into the product roadmap, influencing both strategic direction and thoughtful actions.
- Partner closely with UX designers to
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