Clinical Services Program Manager

Job Posting Title:

Clinical Services Program Manager

Department:

Public Safety

Location:

2400 BROADWAY SE

Pay Range:

$78,582.00 - $124,093.00

Close Date:

April 30, 2026

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

The Clinical Services Program Manager provides oversight for clinical operations and directs functions within the assigned department. The position manages clinical and related services and ensures effective program delivery. Responsibilities include hiring, training oversight, performance evaluation, coaching, disciplinary action, and terminations.

DUTIES AND RESPONSIBILITIES

• Develops, implements, manages, and evaluates the clinical direction of substance misuse and mental health treatment services operated by the Department; recommends and implements program modifications to improve services and outcomes.
• Oversees the clinical direction of programming; ensures staff maintain professional credentials and assists with ongoing training required by the state for counseling and treatment services.
• Assists with planning, developing, and implementing current and future addiction recovery and mental health services.
• Develops and implements procedures and guidelines for clinics, staff, and programs.
• Assists with recruiting, interviewing, hiring, supervising, evaluating, and disciplining clinical and support staff.
• Directs and coordinates the planning, development, and preparation of program budgets.
• Develops, reviews, and updates policies, procedures, rules, regulations, and protocols related to programs and services.
• Maintains clinical logistics and statistical reports; generates reports as needed.
• Provides clinical staffing, case consultation, training, and supervision for substance misuse and mental health recovery staff; monitors client feedback.
• Serves as a liaison between the department and the community.
• Oversees compliance and maintenance of all department records related to client care.
• Prepares, researches, and develops written reports and presentations within areas of responsibility.
• Attends and participates in professional meetings; provides relevant feedback in areas of specialty.
• Stays current on best practices and emerging trends related to behavioral health.
• Provides on-call support as needed, including responding to emergencies, urgent operational needs, or after-hours inquiries to ensure continuity of services.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• Master’s Degree in Social Work or a related field.
• Nine (9) years of work experience in a clinical setting counseling individual and/or family therapy for emotionally disturbed, conduct-disordered or substance abusing clients.
• Two (2) years in a managerial role.
• Current and valid New Mexico Independent licensure as a Licensed Psychologist, Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Independent Social Worker (LISW).

*Any equivalent combination of related education and/or experience may be considered for the above requirements.

SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE

The offer of this Bernalillo County position requires compliance with the following:

• Successful completion of a post-offer employment medical examination and background investigation.
• Adherence to all County safety guidelines.
• Complete all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
• Complete required supervisor training, if applicable.
• Maintain current and valid professional license in accordance with the New Mexico Counseling and Therapy Practice Board or another rel