Date Opened: Wednesday, July 15, 2026 12:00 AM

Close Date: Tuesday, July 21, 2026 12:00 AM

Department: Aviation Department

Function Administrative Support

Salary: $25.00 - $35.13 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Administrative Assistant provides administrative support to the Directors and Managers of the Facilities Division by coordinating daily administrative tasks, managing schedules, organizing project-related information, and maintaining accurate operational data. This role supports the division’s workflows in a fast-paced airport environment by helping prioritize activities, preparing documentation, and ensuring timely communication.

The position requires strong interpersonal and problem‑solving skills, advanced Microsoft Excel proficiency, and the ability to learn and navigate new technologies and business systems. Professionalism, discretion, attention to detail, and effective time management are critical to success in this role.

Salary Range: $27.50 - $32.07 Commensurate with experience

ESSENTIAL DUTIES & RESPONSIBILITIES:

·   Manages and prioritizes the Director’s calendar, meetings, and daily schedule.
·   Prepares reports, presentations, correspondence, and briefing materials.
·   Develops and maintains Microsoft Excel workbooks used for tracking operational metrics, budgets, work orders, projects and performance indicators.
·   Organizes and interprets data to support Facilities leadership and operational decision-making.
·   Coordinates meetings with airport leadership, contractors, consultants, vendors, and other City Departments.
·   Prepares meeting agendas, records minutes, and monitors action items through completion.
·   Supports procurement activities, including purchasing requests, invoice processing, and expense reconciliation.
·   Serves as the Procurement Card (P –Card) and Travel Card (T-Card) delegate for the Facilities Director, managers, and supervisors, making purchases in compliance with City and department policies.
·   Prepares, coordinates and enters pre- and post-travel documentation for the division in accordance with City travel policies. Arranges travel logistics, including registrations, transportation, lodging, per diem allocation and reimbursement processing.
·   Serves as an Authorized Signer for assigned divisions. Responsible for the badging process for employees including paperwork, application submission, clearance codes/access, and appointment scheduling. Complies with Federal regulations for the badging process including proper filing regulations, notifications, and performing required audits. Attends annual Authorized Signer training per Federal Regulations.
·   Maintains confidential records, files, and department documentation.
·   Assists with project coordination across Facilities operational teams.
·   Serves and assists with the coordination of emergency response, irregular operations, and other contingencies.
·   Completes special projects and other duties as assigned; including conducting directed research.
·   Provides exceptional customer service to internal stakeholders, airport tenants, and external partners.
 

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES: 

Knowledge of:
•   Administrative procedures, office operations, and standard business practices
•   Microsoft Office Suite, with strong emphasis on Excel and data organization
•   Office technology, business systems, and digital record‑keeping platforms
•   Records management practices, including retention, organization, and secure handling of confidential information
•   Basic procurement workflows, travel processes, and departmental policies
Skill in:
•   Building and maintaining effective working relationships with staff, airport tenants, vendors, and external partners
•   Managing multiple task