Sr Manager - Business Systems Analyst

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Are you a strategic thinker with a passion for leading high-performing teams and driving impactful business outcomes? As a Senior Manager, Business Systems Analyst, you’ll lead a talented team of project business analysts, guiding them through complex initiatives that shape the future of our organization. This is a high-visibility role where your leadership, analytical expertise, and ability to bridge business and technology will directly influence enterprise success.

Responsible for providing direct people leadership to a team of project business analysts. Responsible for planning, leading and executing project analysis efforts to ensure the successful delivery and implementation of projects while utilizing appropriate project methodology. Solve highly complex system and system-related problems resulting in timely and accurate documentation and project team communication with minimal direction of the leader or project manager. Act as primary liaison for the business and technology unit(s).

Key Responsibilities

• Responsible for providing direct people leadership to a team of project business analysts. Provides feedback & coaching to direct reports and may provide work direction outside direct team and with business. Routinely interacts with senior leadership across the business units. 

• Gathers business information and incorporates information into project deliverables with minimal oversight of project manager or direct leader. Provides timely and accurate documents and communication to project team. 

• Works with highly complex projects in identifying business requirements, creating project and process specifications for new and/or enhanced systems. Acts as the primary liaison between technology and business units. Establishes and maintains effective working relationships with business partners across the business unit and with technology partners. 

• Ability to provide accurate, timely & responsive services and communication to the business unit on highly complex problems. Solves a variety of complex system and system-related problems for the business unit as it relates to business requirements and technology, in addition to helping design or implement systems.

• Identifies and implements process improvement. Drives quantifiable results through facilitating interaction with the business unit. Subject matter expert in project methodology as it relates to business analysis.

Required Qualifications

• Bachelors degree or equivalent with 7-10 years relevant work experience.

• Proven ability to build and maintain collaborative partnerships working across multiple departments, levels, and leaders.

• Strong written and verbal communication skills.

• Ability to successfully manage multiple projects and assignments simultaneously. Proven skills across various projects and functions.

• Demonstrated expertise in project methodology.

• Exceptional detail, analytical abilities and problem-solving skills; ability to analyze and model a variety of outcomes and draw conclusions.

• Ability to drive sound decisions with internal business partners and peers.

• Skilled BSA perspective.

• Demonstrated skill with MS Office, particularly Excel and Visio; experienced with HLM Quality Center.

Preferred Qualifications

• delivery and leadership experience in the Signature Wealth Program

• Proven leadership experience with direct reports

• Background in Financial Services or Wealth Management

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fosteri