Jobs and Careers

Executive Assistant - Chief Information Officer

United Statesfull_timeVerifiedPosted 2 Aug 2024

About the role

To provide high level administrative support to an Executive Leader on President's Committee. Perform research and analysis relating to processes, operations, and issues in the Department. Assist in evaluating and conducting the activities of the Department by analyzing work processes, production statistics, and other operational activities. Produce reports, statistics, and analyses, on Department operational activities. Provide leadership and guidance to lower-level related staff.

Act as primary point-of-contact and gatekeeper for the Executive Leader regarding divisional, cross-organizational, and external events, projects, and activities
Coordinate and maintain the EVP's calendar, schedule, meetings, conferences and speeches/presentations; arrange travel plans and accommodations
Research and prepare ad hoc or standing reports, analyses, summaries, charts, graphs, letters and memoranda
Oversee and prepare executive summaries, letters, board reports, monthly/quarterly briefs, and various ad hoc communications for EVP and senior leadership
Review, proof and edit departmental correspondence/media releases for content, completeness, data integrity and accuracy
Coordinate department interactions with Navy Federal Front Office
Assist Executive Leader with the communications and engagement activities to ensure staff members understand the vision, direction and priorities of the department
Review the effectiveness and efficiency of departmental operations, business practices, trends, and issues relating to department functions and practices
Identify, analyze, develop and recommend new concepts, changes and enhancements to improve the quality of operational processes, procedures, and technical support; coordinate implementation with appropriate personnel
Lead or participate on project teams, and/or study groups, tasked with implementing new services, producing events, improving processes or addressing other significant issues
Coordinate and oversee special functions/events for the Executive Leader, other senior management and visitors by interacting with internal and external service providers/vendors
Coordinate and/or assist with activities supporting Navy Federal's community outreach responsibilities
Act as liaison to other senior management, Navy Federal staff, financial industry officials and organizations to ensure department executive is prepared for board/committee meetings
Maintain and reconcile department business accounts, ledgers and expenses
Coordinate with and provide guidance to department Staff Assistants and other support staff
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Prepare and coordinate activities related to the completion and submission of the Annual Financial Plan
Perform other duties as assigned

Significant experience handling highly confidential and sensitive situation
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience in guiding and mentoring others
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced research, analytical, and problem-solving skills
Advanced copywriting, editing and proofreading skills
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced organizational, planning and time management skills
Advanced verbal and written communication skills
Advanced database and presentation software skills
Advanced word processing and spreadsheet software skills

Desired Qualifications

Significant experience working in administrative and executive support
Significant experience working in a credit union environment
Advanced knowledge of NFCU products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.