Technical Training Specialist

Job Title: Technical Training Specialist

Work Place Flexibility: Onsite 

Legal Entity: Entergy Services, LLC 

 

JOB SUMMARY/PURPOSE

• The training specialist will work with field personnel to understand and analyze performance needs to determine appropriate training solutions.
• Provide safety, operations and maintenance training services to Power Generation personnel and solicit and respond to trainee needs.
• Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, and developing plans and initiatives to meet customers' needs.
• Responsible for the administration all phases Analyze, Design, Develop, Implement and Evaluate (ADDIE) in the Systematic Approach to Training (SAT) process.

 

JOB DUTIES/RESPONSIBILITIES

• Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, and other technical training for the Power Generation organization.
• Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives.
• Conduct needs and performance analysis to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel.
• Develops and edits classroom training materials and provides input into overall training content in order to provide the most relevant training to meet the training needs.
• Solicits and responds to feedback regarding content, delivery, training department processes etc. related to training delivery.
• Oversee, schedule, deliver, teach and/or facilitate multi skilled training courses, including control room simulator training on CCCT, Operating fundamentals of CCCT, Instrumentation, Electrical, and Mechanical maintenance practices.
• Applies evaluation models (such as Kirkpatrick's model of evaluation) to assure highest level of training effectiveness and analyzes existing training delivery to determine the appropriate method for future delivery.
• Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation.
• Applies A.D.D.I.E. or other development models as required for all course development projects and maintains course history information.
• Actively solicits feedback on programs and updates as needed; improves, training initiatives to improve training (learning) effectiveness.
• Obtains technical reviews from content owners and ensures the accuracy of revisions to provide customers with the highest quality technical materials.
• May be involved with collaborating with business partners to review and update Training Procedures, Operating Procedures, Maintenance Procedures, and other documents as requested; also, to develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements.
• Participates in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications.
• Work with a minimum of supervision to complete all work on schedule and budget.

 

MINIMUM REQUIREMENTS

Minimum education required of the position

• High school diploma required, or equivalent.
• Desired: Associate degree in Process Technology

 

Minimum experience required of the position

• Multi Skilled Tech Training Specialist: 6+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.
• Multi Skilled Tech Training Specialist, Sr: 8+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material without a degree, or 5+ years of experience with a degree.