Warehouse Worker III

Who We Are

From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.   

Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all. 

Position Summary:

The Warehouse Worker 3 Team Member is a lead-level position on the Warehouse team with increased experience, skills, and responsibilities of a Warehouse Worker 1 and 2. The Warehouse team’s goal is to ensure efficient and safe handling of products, materials, and supplies within the warehouse, and specifically, receiving, storing, and distributing ice cream and related products, maintaining inventory accuracy, and ensuring that the warehouse is clean and organized. The Warehouse Worker 3 is responsible for assisting the Warehouse Supervisor with planning and overseeing the daily operations of the warehouse. This role involves leading and supporting the Warehouse team, ensuring efficient and accurate handling of products, maintaining inventory accuracy, and ensuring a safe and organized work environment. This position requires attention to detail, a strong commitment to food and plant safety, and the ability to work effectively in a fast-paced food manufacturing environment. Success for Warehouse Worker 3 is achieved through a positive attitude and expertise to guide and instruct junior-level Team Members, facilitating the achievement of Warehouse tasks efficiently and safely.   

Essential Functions: 

• Assist the Warehouse Manager with daily planning by reprioritizing tasks and delegating responsibilities to Warehouse Team Members
• Lead and support the warehouse team to achieve daily goals safely and efficiently
• Train new Warehouse Team Members on Standard Operating Procedures (SOPs) and follow up to ensure proper adherence
• Review and create outbound orders, ensuring accurate and efficient picking and shipping
• Accurately process and fulfill special orders for other departments, including e-commerce orders
• Ensure all inbound deliveries are received accurately and in a timely manner and promptly communicate any discrepancies
• Ensure products are stored in designated areas with proper stock rotation (FIFO method)
• Maintain finished goods inventory accuracy, delegate physical inventories, and create inventory adjustments in NetSuite as needed
• Assist with ERP data entry and office administration tasks
• Uphold company Good Manufacturing Practices (GMPs) and SOP compliance among Warehouse Team Members, providing corrections where necessary
• Operate powered industrial equipment (forklifts, pallet jacks, hand trucks, dollies) safely and according to procedures
• Maintain a clean and orderly work area, ensuring compliance with safety regulations, Occupational Safety & Health Administration (OSHA) standards, and Material Safety Data Sheet (MSDS) requirements

Joining Our Team

Qualifications:

• 2+ years working in commercial food preparation, manufacturing, production, or warehouse environment. 

• 1+ years warehouse experience. 

• Possession of or ability to obtain a Forklift Operator's Certificate as needed. 

• Experience operating various warehouse equipment including forklifts, pallet jacks, hand trucks, dollies, power tools and other related equipment. 

• ERP/NetSuite experience preferred. 

• High school diploma or equivalent preferred. 

Knowledge and Critical Skills: 

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