SVP, Americas Delivery Domains

Company Description

Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer’s experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our leadership in Global Dynamics 365 Field Service and Manufacturing is what truly sets us apart and enables us to maintain a strategic relationship with Microsoft.
 

Job Description

Strategic Imperative:

The SVP, Americas Delivery Domains is responsible for maintaining a steady source of qualified and engaged resources for the company’s success and sustainable growth, by identifying the right talent, fostering professional growth, and aligning our workforce strategy with our culture and our evolving business needs. This role will ensure delivery capabilities that are scalable, responsive, and aligned with strategic objectives, driving sustained business success through robust resource management and talent development.

Responsibilities/Objectives:

• Strategic Planning of Delivery Resources to Meet Business Needs: Create and implement strategic plans that align with business objectives, ensuring the right resources are in place to meet current and future delivery demands, while ensuring financial efficiency.
• Forecasting of Resource Needs Based on Business Pipelines: Work with the Deal Desk VP to analyze business pipelines to predict and plan for future resource requirements, enabling proactive hiring and training.
• Sustainable Hiring Process Design: Collaborate with Talent Acquisition team to create and implement hiring practices focused on the right talent, and our DEI objectives.
• Creative Development Planning for Delivery Resources: Develop and execute innovative training and development programs that enhance employees' skills and prepare them for new challenges, always focused on the customer and our pillars of strength, ensuring employees have development goals and tools, as well as opportunities for growth.
• Performance Management: Implement comprehensive performance management frameworks that include objective setting, timely feedback frameworks, and improvement plans aligned to achieve the company’s mission and objectives.
• People Engagement Strategies: Partner with HR to develop and roll out strategies to improve employee engagement though people leader roles and benefit packages, fostering a motivated and high-performing workforce.
• Collaboration with Leadership: Work closely with senior leadership to align delivery resource strategies with broader business goals, facilitating unified progress.

Qualifications

Qualifications

• 15+ years of experience in managing and developing large teams with a focus on resource planning and talent development.
• Proven track record of creating and executing strategic initiatives that drive business growth and operational excellence.
• Demonstrated success in client-facing roles, specifically in building and maintaining strong client relationships and ensuring client satisfaction.
• Deep understanding of business needs, industry trends, and competitive landscape, with the ability to anticipate change and adapt strategies accordingly.
• Experience in designing and implementing per