Jobs and Careers

Account Manager

Clearwater, United Statesfull_timeVerifiedPosted 24 Apr 2026

About the role

FrankCrum is a Top Workplace!
The FrankCrum Insurance Agency (FCIA) is a local family-owned commercial insurance agency with a diverse client base throughout the US. We are a consultative resource and provide detailed information to assist clients in making informed decision on their commercial insurance coverage needs. Our agency works with a wide range of industries and types of coverage and since our beginning in 2008, our agency has maintained steady growth, stability, and success.
Click here to learn more about FrankCrum!

The Role You’ll Play to Create Success
We are happy to announce a full-time, licensed 2-20, Account Manager (Property and Casualty) position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by being responsible for the day-to-day management of our mid-sized to largest and most complex client accounts.

Play an essential role in business retention by building, expanding, and solidifying business relationships with existing and new clients based on your assigned book of business. You will have retention goals.
Determine risk requirements by analyzing coverages, exposures, and loss experience. Take the necessary steps in placing coverage(s) required by the client, re-marketing when required, and adhering to binding authority set by the carriers.
Negotiate with underwriters and carriers.
Prepare and issue summaries of insurance, proposals, and binders of insurance.
Answers customer questions regarding products and services by quickly diagnosing and solving the problem(s).
Upselling and cross-selling opportunities by the sale of additional coverage(s) to clients to enhance client retention and relationship management.
Provide marketing support to new business production and renewals when required.
Handle day to day client inquiries and policy servicing (policy changes, endorsements, policy checking, contract reviews, etc.).
Act as the first point of contact to the Customer Services Assistants by managing and directing them on how to handle inquiries, servicing, etc. and allocating the work amount between them.
Assist Agency Manager with interviewing, selecting, and training employees.
Provide insurance consultation or expert advice and ideas to the Agency Manager.
Attend client meetings as required.
Must keep current with insurance markets and changing coverages within the industry, including participating in insurer networking events.

The Attributes We Seek
Keys to success in this position include Florida 2-20 General Lines License in good standing and three (3) years of commercial insurance industry experience. Insurance Designation such as AAI, CIC, CPCU or other certifications/designations highly valued and knowledge of AMS360 considered an asset.

Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education Benefit Program at the IRS Maximum allowance
PTO cash out
Tickets at Work
Access to the Corporate America Family Credit Union
Employee and client referral bonus programs
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