Senior Software Engineer (L3)

See yourself at Twilio

Join the team as Twilio’s next Backend Senior Software Engineer (L3). 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is growing rapidly and our mission is to power the future of communications. To keep pace with evolving communication channels, we are looking for a Software Engineer to join our Channels team in the US, who is passionate about designing, developing, deploying and operating software solutions at scale, and wants to help Twilio deliver the best user experience for next-generation communications. Channels team builds the core message passing services to power Twilio’s Whatsapp, Facebook Messenger, and other messaging providers. To help build one of the fastest growing products at Twilio, you will be developing a complex distributed platform in Java and will be concerned with availability, throughput, latency, and data integrity. At the core are cloud technologies that enable deployment and management of computing resources globally.

Responsibilities

In this role, you’ll:

• Build highly scalable and distributed services
• Build internal and public REST APIs and Event based systems used by all internal and external Twilio customers 
• Collaborate with a world class geographically distributed team and brainstorm product ideas with product managers, design, and engineers.
• Constantly improve services that power Twilio’s top products and also generate significant revenue
• Truly own the product you work on.  Be responsible for SLA, oncall, incident resolution, customer feedback and participate in blameless post-incident reviews to make our products better.
• Demonstrate strong engagement in the team setting

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Solid computer science fundamentals - Data structures and algorithms.
• Enjoys solving complex problems to enhance the product.
• 5+ years of software development experience in at least one object-oriented language such as Java, golang, C# or others.
• Experience designing, implementing, and integrating with REST APIs.
• Experience building and supporting mission critical, performant user-facing systems.
• Experience working with AWS or other cloud provider services.
• Experience working with highly scalable large distributed systems, relational databases like MySQL, data pipeline systems, frameworks to build high-performance RESTful web services.

Desired:

• Nice to have: Experience with operations SLO/SLI, metrics and monitoring

Location

This role will be remote in the US but is not eligible to be hired in the states of California, Connecticut, Pensilvania, New York, New Jersey Washington State.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only*The estimated pay ranges for this role are as follows

• Based in Colorado or Washington D.C. : $135,920.00 - $169,900.00 USD 
• Based in New York, Washington State, or California (outside of the San Francisco Bay ar