Client Operations Director

🚀 Client Operations Director – Remote in AZ, NC, GA, NM, or UT
Salary: $80K–$90K | Full-Time | Exempt

Treetop ABA Therapy is growing—and we’re looking for a strategic, hands-on leader to oversee operations across multiple clinics and home-based service regions. In this role, you’ll manage 5–8 Operations Managers, ensure families receive consistent, high-quality care, and build high-performing, engaged teams that thrive.

What You’ll Do:

• Lead, coach, and mentor multi-state Operations Managers
• Ensure operational excellence, including client satisfaction, service fulfillment, and technician engagement
• Oversee complex client escalations and service disruptions with a family-centered approach
• Partner with leadership to scale operations, standardize workflows, and drive continuous improvement
• Track performance metrics, identify risks, and implement solutions that make a real impact

Requirements

What We’re Looking For:

• 5+ years in healthcare, behavioral health, ABA, or multi-site operations
• 3+ years leading managers or senior teams
• Strong coaching and performance management skills
• Experience with clinic-based and/or home-based care
• Comfortable with EMRs, scheduling systems, and Salesforce (preferred)
• Bachelor’s degree preferred (advanced degree a plus)

Benefits

Perks & Benefits:

• Medical, dental, and vision insurance
• Life insurance + short- & long-term disability
• Paid time off & paid holidays
• 401(k) with company match
• Competitive salary: $80K–$90K

Why You’ll Love This Role:
This is your chance to lead at the intersection of families, clinicians, and frontline teams. You’ll build systems that support consistent care, empowered teams, and sustainable growth—all while making a real difference in the lives of the children and families we serve.

Ready to Make an Impact? Apply Today!