Student Intern, Advanced Metering Operations, Summer 2026

Work Place Flexibility: Onsite 

Legal Entity: Entergy Services, LLC 

 

 

JOB SUMMARY/PURPOSE

This position will work in Entergy’s Advanced Metering Ops Center (AMOC).  The AMOC’s objective is to ensure 1) the timely, accurate and complete collection of energy measurement data and 2) the operational integrity of remote meter commands.  Daily work will entail analyzing performance data for complex, automated, and integrated technology from a control center environment. The position will support analysts and engineers to drive secure meter connectivity, optimal meter configuration, accurate metrology performance and data collection operations.  The position will investigate process and technology exceptions—some of which must be resolved in a same-day timeline.  To drive continuous improvement and optimization of customer outcomes, the position will also take part in automation initiatives.

 

 

JOB DUTIES/RESPONSIBILITIES

• Supporting the AMOC analysts and engineers in daily responsibilities listed below
• Timely resolution of issues that impact electric service to customers—i.e. troubleshooting any failure of remote connect/disconnect of advanced meters and troubleshooting of integrated solution capabilities
• Identification and resolution of problems preventing the timely, accurate and complete delivery of energy usage data from Entergy’s advanced meters
• Resolution of exceptions encountered during configuration changes to advanced meters—i.e. meter metrology and firmware changes
• Identification of problems with core IT systems and networks; engaging the appropriate teams to collaborate on troubleshooting and resolution
• Performing network analysis to support investments in the enhancement of the field mesh network
• Following established and approved procedures; adhering to standard Service Management (problem, incident, and knowledge management) processes
• Development of automated solutions to reduce costs and improve outcomes; monitoring of solution performance to ensure adequate controls for quality assurance
• Development of reports and dashboards to understand performance and drive continuous improvement; conducting modeling, forecasting, and variance analysis to identify trends and operational efficiencies
• Testing new processes and technology to ensure seamless business operations during the execution of major projects, software releases, vendor product upgrades, etc.  Participating in change management planning and execution activities in support of these initiatives.

 

 

MINIMUM REQUIREMENTS

Minimum education required of the position

• Pursuing a degree focused on science, engineering, math, information systems, business, economics, statistics, information technology or similar at an accredited College or University
• Must have a minimum cumulative GPA of 3.0 or higher (on a 4.0 scale)

 

Minimum experience/skills required of the position

• Computer skills–- must be familiar with Windows environment and Microsoft toolkit (Word, Excel, PowerPoint)
• Must have good communication skills

 

Preferred knowledge, skills, and abilities: 

• Power BI, SQL, and Python skills preferred

 

 

#LI-KG1

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Students / Early Careers
FLSA Status: Nonexempt 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 120686
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital st