NetSuite Global Operations Senior Manager

A Senior Level leadership position responsible for providing quality work products and managing a team of resources. Has a broad understanding NetSuite business model, operations experience, skilled in problem-solving, critical thinking with a strategic mindset. 

Performs varied and complex duties and tasks that need independent judgment to support the goals and objectives of CS Global Operations and/or the stakeholder being supported.  Knowledgeable of Oracle methodology, company procedures, and leading practices and applies them as appropriate. Effectively consults with management of customer organizations.  Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for driving and maintaining organizational direction as well operational metrics and overall business results for area of responsibility. Provides coaching, guidance and feedback to develop skills of team members. Manages individual contributors and expected to maintain a collaborative and supportive environment that develops well-rounded team members to deliver high quality work products.

Career Level - M3

Job Responsibilities:

• Support the strategy and objectives for CS Global Operations as well as stakeholders you support
• Provide clear direction, guidance and feedback to enhance the team's performance and productivity
• Collaborate closely with executive leadership to understand requirements, align the team effort's with strategic objectives and deliver results
• Promote high standards of quality, accuracy, integrity and consistency in deliverables and work products
• Liaise/build relationships with and support collaboration between member of CS Global Operations team members and stakeholders across Oracle
• Partner with key stakeholders to achieve goals
• Lead vertical and cross functional team meetings to gain further insight into info information needed by stakeholders to optimize project requirements 
• Be responsible for driving innovation and continuous improvement both internally and in work products for our stakeholders

People Manager Responsibilities:

• Direct the work efforts and results of a team of individual contributors
• Determine team goals and ensure they are met
• Develop individual contributors through coaching performance, completing performance reviews, goal setting, and development planning 
• Create a respectful, collaborative and innovative work environment 
• Provide coaching and mentoring to assist in resources’ career development
• Closely oversee resource performance and quickly address any issues that arise

 Minimum Qualifications:

• 5+ Years of Professional Services Consulting or Operations Experience
• Prior managerial experience required, 3-5 years' experience preferred 
• Bachelor’s degree in Business or related field preferred 
• Knowledge of NetSuite is a plus
• Ability to lead, engage, mobilize and motivate teams to accomplish goals
• Must be a self-starter, highly analytical with sound decision making skills
• Attention to detail is critical
• Effective time management and organizational skills required
• Excellent communication skills and interpersonal skills required
• Ability to build rapport with team members and stakeholders 
• Advanced MS Office skills required (Word, Power Point, Outlook, Excel)

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $88,100 to $192,600 per annum.
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8.