Operations Coordinator

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth

Job Description

We are currently searching for a talented Operations Coordinator to join a fast-paced Operations department at our Carson, CA, headquarters. Reporting to our Operations Manager, you will use your exceptional judgment, superb attention to detail and levelheaded approach to provide support to our leadership team. The role has exposure to a broad range of high-level projects that necessitate engagement with departments throughout Lakeshore and with outside vendors, with visibility to executive leadership. Candidates with a strong curiosity and a desire to learn new skills are encouraged to apply. 

A day on the job looks like this: 

• Providing administrative support to the departments including scheduling meeting spaces, managing calendars, drafting correspondence, answering phones, filing, ordering office supplies, submitting and reconciling expense reports and invoices 
• Conducting preliminary research, including product on projects as necessary 
• Comparing, formatting, inputting and editing documents (spreadsheets, contracts, etc.) 
• Escalating issues brought to the department  
• Communicating with outside vendors on occasion 
• Running local errands 
• Delivering world-class service to our partners and guests  
• Prioritizing, organizing and ensuring incoming requests are addressed according to Lakeshore's quality standards  
• Handling incoming mail, including sorting, distributing and processing correspondence 
• Processing employee time sheets 
• Ensuring timely follow-up and resolution of inquiries to maintain effective communication with internal and external stakeholders 
• Utilizing systems such as ADP, Jira, Concur and Medius 
• Processing copyrights  

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

• 2+ years of experience in administrative support 
• High school diploma or equivalent; college degree preferred  
• Driver’s license 
• Proven proficiency with Microsoft Word, Outlook and Excel required 
• Ability to think critically, problem-solve and make some decisions independently  
• Collaborative approach to producing great work 
• Excellent verbal, written, interpersonal and customer service skills, as well as strong organizational skills and attention to detail 
• Ability to suggest ways to improve processes while keeping long-term goals in sight 

Additional Information

And here’s our end of the bargain! 

• Hourly: $19-$24 with an annual bonus of up to 10%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to he